It is always good to provide your visitors a method to contact you on your website if they have any question. In my opinion, it is better to provide a contact form rather than openly publishing your email address because it is easier as your visitor don’t need to login to their email address and also not everyone get to know your email address, thus reducing the amount of spam that gets in your email.
The better way is of course to provide live chat to your visitors. They get to easily ask question and maybe get an immediate reply if the operator is online. There are many powerful but expensive and complicated live support shareware scripts such as Live Person, Kayako SupportSuite and etc… If we are not offering any customer service, we probably only need to integrate a simple live chat on our site.
I found 3 live chat widget which you can easily integrate live chat to your website, blog, and even myspace within minutes!
Here are some advantages of having live chat widgets on your website.
- Instant communication to anyone who visits your website
- Visitors don’t need to download, install or sign up to chat with you
- Able to chat with people who don’t want to give you their IM contact.
I guess most of you all should know what is Meebo by now. meebo.com is a website for instant messaging from absolutely anywhere. Whether you’re at home, on campus, at work, or traveling foreign lands, hop over to meebo.com on any computer to access all of your buddies (on AIM, Yahoo!, MSN, Google Talk, ICQ and Jabber) and chat with them, no downloads or installs required, for free! Meebo Me was launched somewhere around August 2006 and it allows people to contact you and see when you are online whenever they visit your site by putting a meebo me chat window right on your own home page. When logged into meebo, you can chat with all of your visitors in real time.
What I like about Meboo Me is I can customize the color of my chat widget, leave offline messages when I am not online, and even send files. There are also a bunch of 3rd party applications that I can run together with visitors such as games, shopping, communication, news and etc. Offline messages can be bad because you can be bombarded with messages. The only way to disable Meebo Me offline messages is by disabling Meebo Me Widget.
To create Meebo Me live chat widget, head over to MeeboMe‘s website, enter Widget title, display name, select widget size and color theme, and click Next. At the next screen, you’ll either have to login or register for a new meebo account (if you don’t have one). At the final page, you’re given a code which you can copy and paste into your website html where you’d like the widget to appear. Once you’ve done that, sign in to meebo and you get to see the visitors on your site and start talking with them.
Google Talk chatback badge is pretty new, simple and nice. It only shows a nice Google Talk bubble with your online status. If the operator is online, the visitor is able to click on the link that says “Chat with NAME”. Then the operator will receive a link to accept the chat request. When you’re chatting with your visitor using Google Talk Chatback, you are actually using Google Talk Gadget (the web version of Google Talk). It doesn’t work directly with Google Talk desktop version though.
Once you logged in to your Gmail account using the link above, you are able to edit your nickname, title and choose to show your status message or not. You will then have to copy and paste the given code into your web page where you want Google Talk Chatback badge to appear.
3. Hab.la
The third and final one is Hab.la. Habla doesn’t have its own chat or web client. Once you’ve added the code on your website, you’ll notice a small bar appear on the bottom right of the page. It will either show “not available” or “click here to chat”. The operator will have to add hab.la to any Jabber client such as meebo, trillian, pidgin or iChat. There is nothing to configure and customize. So if you have a dark colored website, most probably the bar is not very visible for your visitors.
There you have it. 3 free and easy ways to chat with visitors on your website. Perhaps one day I shall implement a live chat on my website to chat with you guys…
New report helps you scldhuee live chat staffing | Team Blog blog.snapabug.com/index.php/2010/07/new-report-helps-you-to-know-when-you-should-be-online/ view page cached With this new report, SnapABug shows you when you are receiving most Live chat and Offline interactions. Tweets about this link
just try p3chat widget it’s nice and sexy chat widget(HTML5 based) easy to use and FREE! integration with GTalk, Jabber, MSN…
FCChat is the best free chat out there, IMO.
fastcatsoftware.com
hi everyone
i use meebome one..
thanxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thanks!
salut att
شكthanks alot
wow very nice
oi mandem sua respostas
here is another good one
msn-chatting.com :)
hi i’m student at beykent university my nname is m?cahit i want to find an a mail friend to write each other only writing …who want to be my a mail friend see you i know english end turkish
salut merci pour les infos mais aprés avoir testé les 3 solutions proposées je prefere largement plugoo.com car il est le plus simple et le plus beau ….et de loin.Maintenant pour un site pro( g un e-commerce) il est est préférable d\’opter pour une solution plus sérieuse comme la solution gratuite de Volusion (volusion.com)qui est bonne et fonctionne trés bien.
Pour ma part aprés 6 mois à rester le plus possible devant mon écran pour répondre à mes clients (crevant et chronophage) j\’ai opté pour la solution logiciel de support en ligne+opérateur qui répond à ma place offert par LSS(live-support-solution.com) pour 36 euros par mois.(le moins cher que j\’ai trouvé)
Bref pour un site perso plugoo mais pas pour un site pro car cela ne fait pas assez sérieux
i prefer my plugoo
Hey Raymond!
You forgot Aimboo (aimboo.com) I use it on my website (jashsoft.com) as online customer support.
Its a good one too!
Thanks and i found you from google !
I am now using the meebo 1 as i like it.
God blesss.
Chatango is also a great free one.
Site: chatango.com/creategroup
Lets you have registered users too.
There\\\’s actually quite a few methods of customizing the Hab.la chat window. You can find more information on it\\\’s customizeability at:
hab.la/wiki/hablawiki/show/Customizing+the+Hab.la+chat+window
or:
hab.la/articles/2008/03/02/skinning-hab-la
-Ben
raymond please delete my previous comment as soon as possible, otherwise i am screwed
here is secret link to downlaod many useful official ms products
downloads.channel8.msdn.com/
\”seems that my email was going to your junk\”*
Thanks Raymond for the norton 2008, just wanted to tell you that i replied 3 times :( in order to give me the registration info,
but seeme that my email was going to your jusk,
thanks again for bieng so generous
I\’m correctly using the free version of Volusion. I\’ve tried the free version of Chatsta too, but it correctly doesn\’t work on my computer for some odd reason (that support couldn\’t even solve yet). I like the software based apps.
However, Hab.la sounds quite good too (it\’s also software based). Thanks. I might try that out.
Thank you Raymond. I was glad to discover this! I added the Google to my website which works well and I stay on line most all day. Another great tip. Thank You.