Fact: 98% of all personal computer problems are software related, this means that in almost all cases the computer technicians don’t need to physically “touch” your machine.

Starting from tomorrow onwards, I will be providing FREE computer live help to people who are having problems with their computers. Doesn’t matter if it is a virus or spyware problem, Windows error, missing system files, or even you don’t know how to burn a CD, I will try my best to fix them or guide you on how to do it. Actually this idea has been on my mind for a very long time (more than a year) but I’ve never got the time to start the ball rolling. I already have a forum with many helpful members but sometimes it is tough understanding the user’s computer problems as they are probably beginners and it is not easy to describe the problem.
I am not really comfortable in giving out my instant messenger contact to everyone because I know it’ll be flooded by newly added contacts, so this is how its going to work. You will need to go to the Live Support page. If I am online and available to provide live help, the button will show “Online“. Click on the button and you will be in queue if there is someone who came before you. If the button shows Offline, you don’t need to constantly refresh the page because the button will AUTOMATICALLY update if I changed my status to Online. Once your turn is up, we can chat without you installing any software. This is all done with the brilliant Live Help software which I’ve bought for US$119.95.
If I require to access your computer to fix the problem, you’ll need to download a small and simple TeamViewer QuickSupport, a tiny executable that just has to be started. Just tell me the ID and Password that you see and I will be connected to your computer.
During your remote repair session YOU will be able to observe all repairs LIVE by watching your screen while I try to solve your problem. Your computer mouse will actually move around on your computer screen right before your eyes. You can even watch and learn! Plus, YOU will be able to assume control at any time and no breach of security is possible. When I am finished, we will permanently remove your connection program and I will be unable to reconnect in future until you tell me your randomly generated password again. This entire process keeps you in complete control at all times, during and after the repair. In short, there is no way for me to reconnect to your computer WITHOUT your permission and you get to know whatever I do on your computer.
So spread the news, and get free live remote computer help from Raymond at this live support page.
Related posts:
Greetings. I am at a computer at the University of Canterbury in Christchurch New Zealand. It is linked to a server, where many computers are controlled thru. We have Windows software, and internet, email. I was writing a document on Word 2007, accidentally clicked on the wrong thing, and the thing crashed. The word page is frozen with the hourglass and at the top it says not responding. If I press F10 only, the hourglass turns to an arrow, but reverts to an hourglass if then try to click on anything else. This has happened before and cost me hours of work. The Doc is unsaved, and I don’t know why Microsoft does this when Apple autosaves, so now I do not want to exit the programme and lose the file, then I have to do it all again. This happened about fifty minutes ago, and I have been spending this time trying to fix it. Irony is, I could have rewritten half of it by now. What can I do ? Thank You. Chris Lilly.
one symbol is present on ms word alwayes .
ok I need help crashing my pc to install windows xp on it
when i forget the user password how did i reenter the new password?
My son plays pro basketball in Israel and I can’t get my IMAC computer to play the games that are televised in Israel which I know can be done. The sites are in Hebrew. Can you help?
Al
Hi im in 9th grade and just for fun i bet my dad i could hack into his computer since he works for a security company. However im a very very novice programmer so could you give me step by step instructions on how to get remote acess to the computer. We share the same ip adress.
cant find internal battery for toshiba P305D S8829
Good Idea, Make a new ideas which is help for the peoples Thanking u for my side
@RAYMOND
good luck with your new endeavour.
how did you buy teamviewer for only 119.95? would love to get it at that low a price!
Raymond my friend, when are you online ? I tried to catch you online for 3 days now and I never see you online, sadly enough :( I have a problem with my vista laptop and I’m sure you can fix it
wow, but do you know how many languages on earth?
I think that the system interface and also software would be in all kinds of language from english to chinese, lol.
Great effort !!! My best wishes.
Wow Ray,
It’s a genius from you side to help out us.
Thanx !!! keep up the good work.
Thank you very much Raymond, your idea is brilliant for all of us who need help with computer issues, god bless you…
Hi I have to say I am LOVING YOUR EMAILS!! I am the dumb blonde here but I wasnt sure if you meant by the button if its the red big button that said HELP will change to online? cause other wise im not finding any buttons and I am in DYER need of some help with my pc darn thing keeps connecting and disconnecting and it wont connect when I restart ggggrrr
HI RAY Gr8 idea hopefully i will get some support form u but for now
does any1 know how hack a network drive for access i mean so that i could save on it
if any1 else could help me 2 my email is bmwm_540@yahoo.com
Thanx
jim deleter-try instant housecall,it works exactly the same
and its free-i used it to fix my dads pc hes 300 miles away
theres loads of them and there all good like crossloop/logmein etc,great idea raymond.
U rock man…………!
thanks raymond!!
u r the best man..
it will be hard thing to do, and spend much times to make it real!
nice raymond this is a great idea to help people wen they have problems. Thanks raymond for doing your best
very good, raymond. you have done the best thing. thanks raymond.
Mr. Raymond your so amazing person in the world!!!!
Thank You For The Undying Support Raymond! :)
Keep up the great work!
Too Cool to be true!
thanks i am using ti now have used this 4 peopel its very cool!
A small question (but looks hard) – Let me get this straight:
TeamViewerQS.exe at 1.491 KB is for the person who needs help
and
TeamViewer_Setup.exe at 1.831 KB is for the person giving the help.
The reason I ask is fairly simple. I helped a friend of mine to decide on getting a computer and finding a guy to build it for him. A lot of times, he asks me for some help but I live a few miles away and can\’t get there quickly. I was wondering if this program would suit my needs. That is to help him with the small stuff. Don\’t worry, when it gets really technical I hand him off to a much more technical person than myself. I usually try MS\’s Remote Assistance but wanted something even easier.
I\’ll try and check back her for your reply of you can email me – your choice, of course.
Wow Raymond you are the best.
wonderful effort to help others..raymond ur unique..
That’s great Raymond. What was your New Years resolution? To quit sleeping?
This is so awesome. Thanks!!
you are great……………
The first thing I always do in the morning is look for your newsletter. I had to read this morning\’s twice! You could charge a nominal fee and I still would be grateful for an opportunity to have the help with computer problems–thank you!
You are a very brave man.
this is an awesome effort brother. please let me know if i too can help in any way. god bless you. i rarely reply back to your posts, but this is one that i had to reply back to.
Great idea ray.. i use teamveiwer a lot ,maybe us stars could help in online support ,when u not around..
I cannot express my gratitude enough for how you have helped me in the past let alone you proposing free live help.
I have one reservation and that is are you sure you can cope with the flood of pleas for help which will undoubtedly ensue? You have got to think about yourself as well. I am astounded you manage to keep up the level of quality of this Blog and work and live as well.
Most if not all I.T. problems are going to be ‘Very Important’ to the person with the problem at that time. When actually most are not that important at all but we have all been there. The frustration, misery and despair all too often leading to anger at the developers, tech support, manufacturers or anyone who happens to be around, even the cat ;). E.g. How many of us managed to set up their first ever network perfectly with no problems on their first second or even third attempt? Not many. People are going to ask you pretty quickly rather than persevering seemingly indefinitely with ‘how to’ tutorials (and learning themselves).
I don’t have an answer as to how the tide of calls for help could be stemmed. Paying is one option but rather defeats the point of a ‘free’ service. Personally I would not mind paying for help from someone that knows what they are doing (like you), unfortunately they are hard to find. In the last month I have spend the equivalent of 700 USD on a bunch of Monkeys claiming to be IT professionals and am still trying to undo all the damage THEY caused, the problem is still there and I have run out of people I have any faith in whatsoever.
People trust you Raymond and you are going to be their first port of call. Are you certain you can cope? If you can it’s going to be great but I for one do not want you to be overburdened. I wish you nothing but the best.
Great thing Raymond, I knew that you will always be here for as!
This is great Raymond!
Thanks for the great help. Really appreciate it.
wow great idea
Raymond….
YouUUUUUUUUUUUU ROCCCCCCCCCCCCCCCKkkkkkkkkkssssssssssssssssssssssssssssssssssssssssssssssssss!!!!!!!!!!!!!!!!!!!!!!
Keep up the good Job.
Two Thumbs Up baby.
@Raymond
Thanks for all your help, this is wonderful.
Are you using the free TeamViewer? After I tried to help my friends few time TV says it looks like commercial use, but it also works?
Thanks.
Keep up the good work
MZ
Excellent news!!! Thanks for your care about other,s people problems, you are really very good man!!!
Will you be able to cover Windows 7…?
wo.This is really very helpful for many of us. I really don’t have words to thank you.
Thaks a lot Ray.
Thanks from Greece Raymond!
This is excellent for beginners who don’t know how to operate system problems!!! NICE HIT RAYMOND!!!
MAN!!!!have got no words for u…truly gr8
Thanks 4 ur time Raymond
Very good idea, i am doing this with my friends :D !!!. Keep it up with good stuff i always trust you and like your subjects.
*I have a Team Viewer Issue, how can i get full speed with my friends, i read that i must connect through a port ?!.. Explain to me plz..
Good Luck
Cool Ray live support will surely help us a lot
Wow, now the forum will get less help requests.
But a good step indeed.
nice idea!! You are welcome!!
thnx to Raymond for his kind support
And finally a suggestion (if client agree):
It can be also helpful for others if you record the repair session as a video and post in articles to learn for us.
u are realy good man
Nice done, Raymond…
Would it work through blocked ports (in routers), too?
What about two routers blocking?
hmmm i think that can help lotts ppl.thanks buddy
Which is the best way to make money fast?
Great news Raymond you rock !
hi raymond,
u are a person with a big heart!
Hey Raymond, this idea sounds great, hope it goes well
That would be great man…. thanks Ray for your kind support and help to people….. I am sure a lot of people would benefit from this live help. I appreciate it greatly….
“I never learn anything talking.I only learn things when I ask questions.”
Lou Holtz.
Hi,raymond That´s great.I just can´t believe it.Taking your time just to help people like that,has no definition.
Once again thank you.
However, there is something .I was banned just because I wanted to give away demonoid invitation and asked for leechtorrents ones.I meant nothing by doing so.
We also do help people in real life .
That’s real great mate, thanks and all the best!
thanks you ray i will be in your list! :) i need help to check my pc status :)
thank u Raymond for the great info
nice job… but hope i dont get problem for my laptop…
Good job Ray!
I can help you to help others if needed!
Excellent idea Raymond,personally I have found and fixed a few annoying problems thanks to the forums,but would have found such online help a great deal easier,hopefully neither myself or too many others will have to use such help,but it is good to know that it is there.
Bob.
Wow raymond many many thanks for this.
Raymond you are a LEGEND!!!!
Hi Raymond,
Could you create a banner or button links for this because I want to promote it through my blog, website and forums that I joined .. This is really really good.. keep up a good work and have a nice day
Raymond you are one of the good guys,I love your site.I have picked a few tips since i joined.Thanks.
Thats very very nice Raymond.
Hi Ray…This is indeed a superb and simple and yet powerful software for helping others. been using this software for quite sometimes and it really help a lot of my friends.As always, thank you..
That’s incredibly kind, and generous of you. May I ask why? Like, why are you offering this, especially for free?
This is awesome!
Good. Thanks for the information.
Hey Ray, if this takes off I will gladly be of a service and if you want I can also try to provide help for some problems.
If you are interested E-mail me on Gmail (I think I sent you and invite a few days back).
Msg me if you are interested.
Cheers and this new service sounds great!
Thanks man, you are the best web hoster , no other sites will have more information and feebies than your site!ESPECIALLY YOUR KNOWLEDGE
this is great stuff raymond .
Keep it up !
ooh its been wonderful raymond , carry on yours excellent innovative solutions
Thax Ray, this is a good way to help ur readers. U r a real helper.
Oh that is nice of you bro… GODSEND
Thanks for all the great work… If my dad didn’t used to work in IT I would definitly come for help a lot ;P
AWESOME. Not many free PC help places out there. Glad to see you’re willing to help others. :)
tem
WOW !!!
raymond this will be like god help to many people
God bless Ray
gr 8 ray,u r just 2222222222 gr8
WOW thanx ray. i trust u n ill want help whenever i need but pls dont hack in…:P
Great Idea Ray, but I think you will be flooded too on online chat…. Maybe you can ask computer pro’s on the forum too to help via live chat, since you’re just on your own
That’s brilliant.
A great effort that’ll benefit those in need.
Wow. That’s very kind of you. And, quite interesting too. Thanks
Good luck, Raymond :)
man you are the best…..and raymond.cc is the best site i ever came across in my life…really i mean it……
It’s not very cheap, is it?
wow that is great news,
i will try my level best to spread the news
thank you raymond.you are the best
OMG RAYMOND, YOU ARE AWESOME!!!! lolz sorry for the caps.. so damn helpful as well. Although I don’t need help now but I think this service is really gonna help a lot of people out there.
That’s cool but seriously, how are you going to manage your time now?
WOOOO!!! at last. the most awaited thing.
Congrats ray.
this is GREAT! hopefully by doin this raymond will have more and more members!
so guys n girls out there.. make sure of the live support 100% okay. but plz dont ask for crack or what so ever from him.. and dont ask him out for date also!
Great idea Raymond! And thank you for spending so much on us, we really do appreciate it.
If you want some help in this endeavor of yours, you have my email. I know a lot about computers, virus + spyware removal, and of course a lot of other things. So just gimme a buzz if ya need me :)