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You are here: Home » Computer » How To Troubleshoot Windows Startup, LogOff, Login and Shutdown Problems

How To Troubleshoot Windows Startup, LogOff, Login and Shutdown Problems

Updated by Raymond - 4 years ago - Computer
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Have you ever tried booting up Windows one day and it stuck at “Windows is starting up” screen for at least 15 minutes or longer before you could get to the user list? Or does your computer takes a lot of time before it can totally power down? Perhaps even logging off your user account is taking up a lot of time? If you’ve tried a lot of solutions but none worked and you are in the verge of formatting the hard drive to reinstall Windows, please see what do I have to say first.

Windows Is starting up stuck and hang

Recently I’ve just learned from mEtRiX, our forum moderator, that we can enable and show Windows Verbose Security Status Message. This setting allows you to configure Windows so that you receive very useful verbose startup, shutdown, logon, and logoff status messages. This may be helpful to in troubleshooting slow startup, shutdown, logon, or logoff behaviour.

To enable verbose status message in Windows, just follow the few simple steps below.

1. Go to Start > Run, type regedit and click OK.

2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\
System

3. Right click at an empty area on the right pane, select New > DWORD Value and type VerboseStatus.

4. Now double click on the new verbosestatus key that you just created and enter the value data as 1.

Enable Windows Verbose Status Message

5. Again, right click at an empty area on the right pane, select NEW > DWORD Value and type DisableStatusMessages. By default, the value data should be 0. Leave it as it is.

Now when you restart your computer, it will very quickly show you the DLL files that is executed during Windows is starting up screen. When you shutdown, it will tell you that it is playing logoff sound, stopping windows file protection, windows is shutting down and etc… Let’s say if it hangs a long time at Playing logoff sound when you shutdown your computer, you now know for sure that this shutdown problem is caused by the wave file being used for Windows LogOff.

If Windows hangs at “Windows is starting up” and unable to get in Windows or safe mode at all, sorry to tell you that you won’t be able to use reg.exe in Recovery Console to modify your registry because it is not supported and will only tel you that the command is not recognized. There is a way to edit the registry offline by using BartPE boot CD. You can check out the guide here. You can also try running scandisk to scan your hard disk for problems, sfc to check system files, and finally windows repair or reinstallation to try to fix the problem.

As you can see, there is no harm or performance loss in enabling Windows verbose status message. In my opinion, Microsoft should have enabled this feature by default! Good luck in fixing Windows startup, logoff, login and shutdown problems!


Didn't find what you want? The links below could help:

Export and Import Dial-up and VPN Settings in WindowsExport and Import Dial-up and VPN Settings in WindowsCheck a Users Password Strength with Password Security ScannerCheck a Users Password Strength with Password Security ScannerScan your Network using SoftPerfect Network ScannerScan your Network using SoftPerfect Network ScannerInstalling Windows 7 System Recovery Disc onto USB Flash DriveInstalling Windows 7 System Recovery Disc onto USB Flash Drive

33 comments on “How To Troubleshoot Windows Startup, LogOff, Login and Shutdown Problems”

  1. hussein masheeb says:
    8 months ago

    Can I use this tip for windows 7 professional ??

    Reply
  2. need4steer says:
    1 year ago

    Thanks a lot for this useful tip!.

    Reply
  3. parshu says:
    3 years ago

    Hi Pls Send Me Solutions From my id

    Reply
  4. Assad says:
    4 years ago

    i did the same but it only shows details at startup not at shutdown n i m having a very slow shutdown i need details of processings at shut down time.

    Reply
  5. brian says:
    4 years ago

    thankz man i always get annoyed by the waiting time of windows shutdown. it helped me alot

    Reply
  6. Albert says:
    4 years ago

    thx a lot. I wonder if there is a way to log the vervose startup process in a file?

    Reply
  7. Merlin_Magii says:
    4 years ago

    Thank you Maestro !

    Reply
  8. MAURIZIO BERNARDI says:
    4 years ago

    In fase di avviamento, il mio pc arriva subito al ctrl+alt+canc ma una volta inserite le mie credenziali di dominio, rimane bloccato per 5/6 minuti prima di mostrare il desktop.

    Reply
  9. virginia says:
    4 years ago

    mi comuptadora la ptop toshiba se colgo ,en logging off es como que no sale del vista
    auxilo

    Reply
  10. Michael C. says:
    4 years ago

    I get the same problem too. Thanks

    Reply
  11. Asif says:
    4 years ago

    hi raymond
    i need ur help the genuine key for kaspersky which u gave us now it says black list of keys is corrupt what do i do now help me plz plz im not able to update my kaspersky

    Reply
  12. tom says:
    4 years ago

    This will definitely come in handy in the future, thanks for the tip!

    Reply
  13. Gaara says:
    4 years ago

    Thanks Raymond and thank you mEtRiX :)

    Great tip.

    Reply
  14. Dan S. says:
    4 years ago

    does this work in vista too?

    Reply
  15. Deb says:
    4 years ago

    Thanks for the tip – but after i made those changes, my XP SP2 didn’t shutdown / hibernate – it took 15 minutes, before I gave up and pressed the power button

    Reply
  16. Ed says:
    4 years ago

    Is this XP only? can it be set on Windows Server 2003?

    Reply
  17. wykky says:
    4 years ago

    cant wait to read throughly n than give it a go..woohoo thnx raymond..takes soooo long to boot up booting frm ini file in C system .canna fnd dll hoohumm

    Reply
  18. Deyaa Addeen Fahmy Shedeed says:
    4 years ago

    Waiting to try it ,thank you very much .

    Reply
  19. Alok says:
    4 years ago

    Thanks Raymond its very useful trick.

    Reply
  20. Merlin_Magii says:
    4 years ago

    This is up to your usual high standards – thanks to you and mEtRiX for this most valuable tip.

    Reply
  21. trinidude says:
    4 years ago

    thanx..

    Reply
  22. seraphim_call says:
    4 years ago

    thx ray, for that info.. I already experience that I thought its bec. I installed some bloated software. btw sometimes I also experiencing when my pc startup is too slow when I insert the flash disk it never detect by the windows so I reboot it again…

    Reply
  23. Daz says:
    4 years ago

    Cheers have had numerous problems with this in the past, will hopefully help me locate the source.

    Btw, is the registry name case-sensitive?

    cheers raymond

    Reply
  24. Solaris says:
    4 years ago

    Thanks mEtRiX and Raymond. This article will prove to be useful to many.

    Reply
  25. trinidude says:
    4 years ago

    for ppl who this don\’t work for..
    raymond.cc/forum/viewtopic.php?pid=14718#p14718

    Reply
  26. Ste_95 says:
    4 years ago

    It doesn’t work.

    Reply
  27. Amirz says:
    4 years ago

    Thanx Raymond. You always rock!!

    Reply
  28. Jayhan says:
    4 years ago

    This will definitely come in handy in the future, thanks for the tip!

    Reply
  29. 6 says:
    4 years ago

    A quicker method. Copy and paste everything below into notepad, save as *.reg and run:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\policies\\system]
    \”VerboseStatus\”=dword:00000001
    \”DisableStatusMessages\”=dword:00000000

    Reply
  30. IMAD says:
    4 years ago

    Nice Raymond Thanks

    Reply
  31. Bernard says:
    4 years ago

    Thanks ray

    Reply
  32. Ammar says:
    4 years ago

    Thanks Raymond.

    Might find it useful sometime later

    Reply
  33. jeff says:
    4 years ago

    GReat Info!!!

    Reply

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