How To Troubleshoot Windows Startup, LogOff, Login and Shutdown Problems

Posted By Raymond In Category: Computer

Jun
18
2008
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Have you ever tried booting up Windows one day and it stuck at “Windows is starting up” screen for at least 15 minutes or longer before you could get to the user list? Or does your computer takes a lot of time before it can totally power down? Perhaps even logging off your user account is taking up a lot of time? If you’ve tried a lot of solutions but none worked and you are in the verge of formatting the hard drive to reinstall Windows, please see what do I have to say first.

Windows Is starting up stuck and hang

Recently I’ve just learned from mEtRiX, our forum moderator, that we can enable and show Windows Verbose Security Status Message. This setting allows you to configure Windows so that you receive very useful verbose startup, shutdown, logon, and logoff status messages. This may be helpful to in troubleshooting slow startup, shutdown, logon, or logoff behaviour.


To enable verbose status message in Windows, just follow the few simple steps below.

1. Go to Start > Run, type regedit and click OK.

2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\
System

3. Right click at an empty area on the right pane, select New > DWORD Value and type VerboseStatus.

4. Now double click on the new verbosestatus key that you just created and enter the value data as 1.

Enable Windows Verbose Status Message

5. Again, right click at an empty area on the right pane, select NEW > DWORD Value and type DisableStatusMessages. By default, the value data should be 0. Leave it as it is.

Now when you restart your computer, it will very quickly show you the DLL files that is executed during Windows is starting up screen. When you shutdown, it will tell you that it is playing logoff sound, stopping windows file protection, windows is shutting down and etc… Let’s say if it hangs a long time at Playing logoff sound when you shutdown your computer, you now know for sure that this shutdown problem is caused by the wave file being used for Windows LogOff.

If Windows hangs at “Windows is starting up” and unable to get in Windows or safe mode at all, sorry to tell you that you won’t be able to use reg.exe in Recovery Console to modify your registry because it is not supported and will only tel you that the command is not recognized. There is a way to edit the registry offline by using BartPE boot CD. You can check out the guide here. You can also try running scandisk to scan your hard disk for problems, sfc to check system files, and finally windows repair or reinstallation to try to fix the problem.

As you can see, there is no harm or performance loss in enabling Windows verbose status message. In my opinion, Microsoft should have enabled this feature by default! Good luck in fixing Windows startup, logoff, login and shutdown problems!


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    • jeff

      GReat Info!!!

    • Ammar

      Thanks Raymond.

      Might find it useful sometime later

    • http://bernard.000webhost.com Bernard

      Thanks ray

    • IMAD

      Nice Raymond Thanks

    • 6

      A quicker method. Copy and paste everything below into notepad, save as *.reg and run:

      Windows Registry Editor Version 5.00

      [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\policies\\system]
      \”VerboseStatus\”=dword:00000001
      \”DisableStatusMessages\”=dword:00000000

    • Jayhan

      This will definitely come in handy in the future, thanks for the tip!

    • Amirz

      Thanx Raymond. You always rock!!

    • http://www.softnews.altervista.it/forum Ste_95

      It doesn’t work.

    • trinidude
    • Solaris

      Thanks mEtRiX and Raymond. This article will prove to be useful to many.

    • Daz

      Cheers have had numerous problems with this in the past, will hopefully help me locate the source.

      Btw, is the registry name case-sensitive?

      cheers raymond

    • seraphim_call

      thx ray, for that info.. I already experience that I thought its bec. I installed some bloated software. btw sometimes I also experiencing when my pc startup is too slow when I insert the flash disk it never detect by the windows so I reboot it again…

    • trinidude

      thanx..

    • Merlin_Magii

      This is up to your usual high standards – thanks to you and mEtRiX for this most valuable tip.

    • Alok

      Thanks Raymond its very useful trick.

    • Deyaa Addeen Fahmy Shedeed

      Waiting to try it ,thank you very much .

    • http://firefox wykky

      cant wait to read throughly n than give it a go..woohoo thnx raymond..takes soooo long to boot up booting frm ini file in C system .canna fnd dll hoohumm

    • Ed

      Is this XP only? can it be set on Windows Server 2003?

    • Deb

      Thanks for the tip – but after i made those changes, my XP SP2 didn’t shutdown / hibernate – it took 15 minutes, before I gave up and pressed the power button

    • http://danutu.wordpress.com/ Dan S.

      does this work in vista too?

    • Gaara

      Thanks Raymond and thank you mEtRiX :)

      Great tip.

    • http://www.batteryfast.com tom

      This will definitely come in handy in the future, thanks for the tip!

    • Asif

      hi raymond
      i need ur help the genuine key for kaspersky which u gave us now it says black list of keys is corrupt what do i do now help me plz plz im not able to update my kaspersky

    • Michael C.

      I get the same problem too. Thanks

    • virginia

      mi comuptadora la ptop toshiba se colgo ,en logging off es como que no sale del vista
      auxilo

    • MAURIZIO BERNARDI

      In fase di avviamento, il mio pc arriva subito al ctrl+alt+canc ma una volta inserite le mie credenziali di dominio, rimane bloccato per 5/6 minuti prima di mostrare il desktop.

    • Merlin_Magii

      Thank you Maestro !

    • Albert

      thx a lot. I wonder if there is a way to log the vervose startup process in a file?

    • http://www.getpcmemory.com brian

      thankz man i always get annoyed by the waiting time of windows shutdown. it helped me alot

    • Assad

      i did the same but it only shows details at startup not at shutdown n i m having a very slow shutdown i need details of processings at shut down time.

    • parshu

      Hi Pls Send Me Solutions From my id

    • need4steer

      Thanks a lot for this useful tip!.

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