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Kaspersky Installation Ended Prematurely Because of an Error

Posted By Raymond In Category: Computer

Oct
15
2007

If you are experiencing problems in installing Kaspersky Internet Security (KIS) or Kaspersky Anti-Virus (KAV), this might be a possible fix to solve the installation problem. You probably get this error message that says “You must restart your computer before proceeding with the installation.”
You must restart your computer before proceeding with the installation

After clicking OK button, you get another error message that says “Installation interrupted. Installation ended prematurely because of an error.”
Installation interrupted. Installation ended prematurely because of an error

No matter how many times you restart your computer, you still can’t install Kaspersky products. Here is how you can fix Kaspersky installation problem.


You need to remove a key “avp6_post_uninstall” from your registry. This key is created when uninstalling an older version of Kaspersky and somehow it wasn’t removed after restarting the computer. Just follow the simple steps below on how to remove the avp6_post_uninstall key fro your registry.

1. Go to Start -> Run

2. Type regedit and click OK button.

3. Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

4. Expand the Run folder by clicking the + sign.

5. Right click on the avp6_post_uninstall key (folder) and select Delete.
Remove avp6_post_uninstall key from registry

6. Install Kaspersky product as normal. You won’t get the error “You must restart your computer before proceeding with the installation.” and “Installation interrupted. Installation ended prematurely because of an error.” anymore.

If you don’t know what anti-virus program to use, try Kaspersky. In my opinion, Kaspersky is one of the best Anti-Virus ;)


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    • http://raycosm.wordpress.com/ raycosm

      While we’re on the subject of Kaspersky, this is the greatest (unofficial) ad I’ve ever seen
      http://youtube.com/watch?v=bHxyHlFZ778
      PACKIN THE K!

    • MR7

      Raymon, wich one you think is the best? Nod32 or Kaspersky?

    • http://www.raymond.cc/ Raymond

      wow, hip hop Kaspersky!

      I’ve never tested Nod32, but I heard that it’s great. But if I need to choose, I’d go for Kaspersky because I know virus programmers, hackers using it.

    • Dejan

      It`s possible to install two Windows on the same partition?For e.g. WIndows XP 32 bit and Windows 64bit

    • http://www.raymond.cc/ Raymond

      Dejan, you’re comments has got nothing to do with this post. Ask in forum please.

    • Pulkit

      where can i download kasperesky anti virus full version free

    • http://www.raymond.cc/ Raymond

      Pulkit, there’s no FREE full version of Kaspersky. However, you can use their online virus scan for free.
      http://www.kaspersky.com/virusscanner

    • mokahantous

      I tried AVG excellent one and so light.

    • danpakz

      raymond, do you know how to unblock kaspersky key? can you email me? thanks alot!

    • Varun

      Hi raymond,
      On the subject of antivirus which 1 would u recommend, ie avg seems to be doing the rounds and best of all it’s free. Does kaspersky justify its price when compared to freebies like avg. I am talking about my personal use here..

      Thanks!

    • m7moud

      Great post

      Thank you Rymond

    • Mandar

      Well since Kaspersky is in discussion,
      Ray dear please troubleshoot this for me man !!
      Kaspersky and zonelalarm free[latest for xp] conflict a lot.
      Have you installed these both successfully simultaneously ?

    • http://www.raymond.cc/ Raymond

      I think that AVG is an ok antivirus. I wouldn’t say that it’s good or it’s bad.

      Mandar, it depends on which kaspersky and zonealarm product you’re using. If you’re using Kaspersky Internet Security, and ZoneAlarm Internet Security Suite, you’ll definitely have problems.

      This is because Kaspersky Internet Security is an application that has Anti-Virus + Firewall. Same with ZoneAlarm Internet Security Suite, it also has Anti-Virus and Firewall.

      My advice is use only one internet security product. If you prefer Kaspersky products, then use KIS. Vice versa.

    • Mandar

      I had a lotsa stuff to comment so wrote in the forum instead .visit this link raymond

      http://www.raymond.cc/forum/t1196-ZoneAlarm-free-70-408-%5Bfor-windows-issue.html

      Thanks for the info !! catch u laters

    • http://gufadikoguff.blogspot.com Sakar

      is kaspersky offline update diaabled these days? Do u have to be online to update it or is there any other alternative or hacks thanks in advance man.

    • Silver

      My kaspersky key is blacklisted :( and a bug notification pop ups frequently .. How can i fix this?

    • http://www.raymond.cc/ Raymond

      You fix this by purchasing the key from Kaspersky.
      http://www.kaspersky.com/store

    • Luis

      Many many thanks.

    • Jack

      I have AGP texture acceleration problem on Dell Inspiron E1505. When I run dxdiag, on display test, it says AGP texture acceleration is not available. I still can’t fix this problem. I guess AGP texture acceleration is required when playing 3D games. So anyone knows how to fix this problem? Help? My dxdiag is as follows:

      ——————
      System Information
      ——————
      Time of this report: 11/1/2007, 19:33:31
      Machine name: BATCHULU-1EFDAC
      Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
      Language: English (Regional Setting: English)
      System Manufacturer: Dell Inc.
      System Model: MM061
      BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
      Processor: Genuine Intel(R) CPU T2050 @ 1.60GHz (2 CPUs)
      Memory: 1014MB RAM
      Page File: 554MB used, 1886MB available
      Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 9.0c (4.09.0000.0904)
      DX Setup Parameters: Not found
      DxDiag Version: 5.03.2600.2180 32bit Unicode

      ————
      DxDiag Notes
      ————
      DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
      Sound Tab 1: No problems found.
      Music Tab: No problems found.
      Input Tab: No problems found.
      Network Tab: No problems found.

      ——————–
      DirectX Debug Levels
      ——————–
      Direct3D: 0/4 (n/a)
      DirectDraw: 0/4 (retail)
      DirectInput: 0/5 (n/a)
      DirectMusic: 0/5 (n/a)
      DirectPlay: 0/9 (retail)
      DirectSound: 0/5 (retail)
      DirectShow: 0/6 (retail)

      —————
      Display Devices
      —————
      Card name: Mobile Intel(R) 945GM Express Chipset Family
      Manufacturer: Intel Corporation
      Chip type: Intel(R) GMA 950
      DAC type: Internal
      Device Key: Enum\PCI\VEN_8086&DEV_27A2&SUBSYS_01BD1028&REV_03
      Display Memory: 224.0 MB
      Current Mode: 1280 x 800 (32 bit) (60Hz)
      Monitor: Plug and Play Monitor
      Monitor Max Res: 1600,1200
      Driver Name: igxprd32.dll
      Driver Version: 6.14.0010.4814 (English)
      DDI Version: 9 (or higher)
      Driver Attributes: Final Retail
      Driver Date/Size: 3/30/2007 21:33:56, 57344 bytes
      WHQL Logo’d: Yes
      WHQL Date Stamp: n/a
      VDD: n/a
      Mini VDD: igxpmp32.sys
      Mini VDD Date: 3/30/2007 21:34:14, 5704672 bytes
      Device Identifier: {D7B78E66-64E2-11CF-5661-B721A2C2CB35}
      Vendor ID: 0×8086
      Device ID: 0x27A2
      SubSys ID: 0x01BD1028
      Revision ID: 0×0003
      Revision ID: 0×0003
      Video Accel:
      Deinterlace Caps: n/a
      Registry: OK
      DDraw Status: Enabled
      D3D Status: Enabled
      AGP Status: Not Available
      DDraw Test Result: Not run
      D3D7 Test Result: Not run
      D3D8 Test Result: Not run
      D3D9 Test Result: Not run

    • Jimmy Snyder

      Hey Raymond,

      I think your solution works but whenever I delete the key and attempt another install I get the same error. When I go back to the registry, the key is there again even though I deleted it earlier. Any suggestions would be appreciated.

      Thanks,

      Jimmy

    • http://www.spornet.net Umut Baba

      Hey Raymond,

      I have same problem with Jimmy Snyder,Can u check our problem and solve it?Thanks to you..

    • http://www.raymond.cc/ Raymond

      Try deleting the key then restart. Go back to the registry and double check whether key has been added back again.

    • http://idonthaveoneyetjeje Michael Filips

      i have the same problem just as the last two uses posted here, i delete the key entry and the entry recreates itself again and the installation cannot procedee, its anoying .
      Did the last advice from raymond solved the problem? }

      thanks in advance.

    • Herlindo

      im just as annoyed as michael filips, can someone say the solution for this problem.
      Thanks
      god bless

    • Erick

      Great piece of info. Thanks for the tip. I’ll click an add or two for ya :]

    • Jono

      Mate, thanks a lot for this post!

    • Mike

      Thank you so much for this! I had this problem, and your instructions worked perfectly.

      Thanks! :D

    • Stefan

      well thx you so much !!! oya btw i prefere kaspersky ,, nod32 sux ,, it never reports anything about your register,, i have a popup on windows which i cant remove !! with kaspersky it wouldnt happend to me at all

    • Nash

      Thank You for instructions!

    • Dennis

      just want to say thanks I followed your instructions on how to install kaspersky after getting the installation error form upgrading from version 6.0 to 7.0 thanks a million.

    • http://? Pstar

      If you want to DISABLE notifications you can do this by accessing
      Options -> Appearance -> Events notification

      Choose to unmark all notifications or choose individually by pressing Advanced

      Cheers

    • Luis

      Excellent Job! Your instructions were very useful.

    • http://Kaspersky Ervin

      Excelente aporte compadre…se soluciono el error…

    • JEff

      Does this solution work only on Kaspersky 7.0?
      I tried the instructions above, but still i cannot install the software. I am using Kaspersky 6.0 :)

    • luiz

      Too bad it didn’t work here… same problem going on even after everything you wrote.

    • Daniel

      muchas gracias, solucione el problemita y pude instalar el bendito antivirus…

    • PLEASE HELP

      SOMEONE PLZ HELP

      just never stops restarting…tried deleting “avp6_post_uninstall” every single time and still fails…no idea why CA eTrust Pestpatrol 5.0 keeps appearing under incompatible software time and time again

    • Jo

      Cara, muito obrigado! funcionou certinho o esquema…

    • andres

      Genius!
      the world works better with people like you.

    • ed

      Could the ckvo.exe virus be preventing me from reinstalling my kaspersky antivirus?

    • http://erreurderseau Valérie

      Bonjour,
      J’ai installer Kaspersky Anti-virus 2009 mais pour la mise à jour, j’ai le message d’erreur suivant:
      erreur de réseau lors du téléchargement des fichiers de mise à jour donc il n’y a pas de mise à jour possible.

      D’ou vient le problème?

      D’avance merci pour tes conseils éclairés

    • Todd

      My Installation Configuration Wizard will not launch. I have installed the components and restarted when it told me to several times. I have also removed it completely, done the step as originally described, reinstalled and I keep getting the same error message saying that the kaspersky installation ended prematurely because application removal was not complete. Please help!

    • Tony

      I had to remove AVG before Kaspersky 2009 would install. However, after the initial installation was completed, the application configuration wizard that was supposed to start automatically, didn’t. Tried everything but still can’t complete installation. Anyone have the same problem?

    • Teri

      Thanks a lot :)

    • toms

      thx raymond ,it”s works..gj

    • raazes gopalee

      after deleting (avp6_post_uninstall) and restarting again same problem occur

      please give me some solution………

    • AnthonyA

      Thanks so much for this Raymond. I cannot begin to tell you how much time I spent trying to ‘persuade’ Internet Security 2009 to install – very frustrating as I had only just un-installed Version 7.0 after using it successfully for one year!!

    • Widi Artana

      Thanks a million…
      I have same problem when i uninstall Kaspersky internet security 7.0 and then install kaspersky antivirus 7.0

      I follow your instruction and it works..

      Thanks again

    • comp

      thers no avp06 as a subfolder in run in the registry… the problem of premature interruption to the installation exists still… any suggestions??? pls..

    • comp

      any suggestions for the same problem existing in version 8.0?? the installation is interrupted premature… pls giv your suggestions..

    • luis

      Thanks a lot dude, this post really helped me!

    • Abbas

      Hellow !

      I am facing to rub setup file, its appear and soon disappear and then nothing whenever i tried to install Kasper AV9. I had use Kasper AV 8 previously. Plz help

    • wynne

      When I ran into this problem, I did live chat with Earthlink support 4 times, no results. Gave up on that – fortunately, after some searching, found this post. IT WORKED!

      Thank you, thank you, thank you.

    • xxx

      The solution is: Update the Windows Script

    • http://hiiii samuel

      i have the same problem but with kis 2010 …i followed

      the steps but i didnt find that i found RUN >> OPTIONAL

      COMPONENTS .. CAN ANY ONE HELP PLZ MY E-MAIL is

      samuel_stridar@hotmail.com

    • anupam

      hey raymond
      thanks for the update. i dont find the avp registry folder and the outcome is that i cant install KIS 2010.

      pls see.

    • jgal88

      hi, i didn’t see the avp6 – only the option components which i accidentally deleted is this bad??

    • jgal88

      im still getting the error.. what else can i do? whats frost-thingy for? ive downloaded that too..

    • Xavier Hewitt

      I had McAfee initially now I want to try Kaspersky, however i am getting the suggested probs But there are no records of that avp6_post_uninstall in the registry

    • Jagannath

      While installing the kaspersky internet 2010 in the middle of the installation it shows that installation failed for nearly 5 to 6 times and just quits automatically ………………….. please help

    • sridhar

      Respected sir, after installed the kas int 2010 icon is there when i double click its not even open no response from the software please give me the solution its a licenced key it not ask the activation part pleae do the need ful

    • Tahir Qayyum

      I do this but there is no such file avp6_post_uninstall in windows registry……………..plz help No version is installing on my system

    • http://edwardthompson.com Dave R

      Thanks, been having major problems with one laptop after an infection.

      This solution worked for me

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