If you are experiencing problems in installing Kaspersky Internet Security (KIS) or Kaspersky Anti-Virus (KAV), this might be a possible fix to solve the installation problem. You probably get this error message that says “You must restart your computer before proceeding with the installation.”
After clicking OK button, you get another error message that says “Installation interrupted. Installation ended prematurely because of an error.”
No matter how many times you restart your computer, you still can’t install Kaspersky products. Here is how you can fix Kaspersky installation problem.
You need to remove a key “avp6_post_uninstall” from your registry. This key is created when uninstalling an older version of Kaspersky and somehow it wasn’t removed after restarting the computer. Just follow the simple steps below on how to remove the avp6_post_uninstall key fro your registry.
1. Go to Start -> Run
2. Type regedit and click OK button.
3. Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
4. Expand the Run folder by clicking the + sign.
5. Right click on the avp6_post_uninstall key (folder) and select Delete.
6. Install Kaspersky product as normal. You won’t get the error “You must restart your computer before proceeding with the installation.” and “Installation interrupted. Installation ended prematurely because of an error.” anymore.
If you don’t know what anti-virus program to use, try Kaspersky. In my opinion, Kaspersky is one of the best Anti-Virus ;)
Related posts:
i cant find this avp6_post_unistall..any solutions? plsssssss.thanks.
Thanks, been having major problems with one laptop after an infection.
This solution worked for me
I do this but there is no such file avp6_post_uninstall in windows registry……………..plz help No version is installing on my system
Respected sir, after installed the kas int 2010 icon is there when i double click its not even open no response from the software please give me the solution its a licenced key it not ask the activation part pleae do the need ful
While installing the kaspersky internet 2010 in the middle of the installation it shows that installation failed for nearly 5 to 6 times and just quits automatically ………………….. please help
I had McAfee initially now I want to try Kaspersky, however i am getting the suggested probs But there are no records of that avp6_post_uninstall in the registry
im still getting the error.. what else can i do? whats frost-thingy for? ive downloaded that too..
hi, i didn’t see the avp6 – only the option components which i accidentally deleted is this bad??
hey raymond
thanks for the update. i dont find the avp registry folder and the outcome is that i cant install KIS 2010.
pls see.
i have the same problem but with kis 2010 …i followed
the steps but i didnt find that i found RUN >> OPTIONAL
COMPONENTS .. CAN ANY ONE HELP PLZ MY E-MAIL is
samuel_stridar@hotmail.com
The solution is: Update the Windows Script
When I ran into this problem, I did live chat with Earthlink support 4 times, no results. Gave up on that – fortunately, after some searching, found this post. IT WORKED!
Thank you, thank you, thank you.
Hellow !
I am facing to rub setup file, its appear and soon disappear and then nothing whenever i tried to install Kasper AV9. I had use Kasper AV 8 previously. Plz help
Thanks a lot dude, this post really helped me!
any suggestions for the same problem existing in version 8.0?? the installation is interrupted premature… pls giv your suggestions..
thers no avp06 as a subfolder in run in the registry… the problem of premature interruption to the installation exists still… any suggestions??? pls..
Thanks a million…
I have same problem when i uninstall Kaspersky internet security 7.0 and then install kaspersky antivirus 7.0
I follow your instruction and it works..
Thanks again
Thanks so much for this Raymond. I cannot begin to tell you how much time I spent trying to ‘persuade’ Internet Security 2009 to install – very frustrating as I had only just un-installed Version 7.0 after using it successfully for one year!!
after deleting (avp6_post_uninstall) and restarting again same problem occur
please give me some solution………
thx raymond ,it”s works..gj
Thanks a lot :)
I had to remove AVG before Kaspersky 2009 would install. However, after the initial installation was completed, the application configuration wizard that was supposed to start automatically, didn’t. Tried everything but still can’t complete installation. Anyone have the same problem?
My Installation Configuration Wizard will not launch. I have installed the components and restarted when it told me to several times. I have also removed it completely, done the step as originally described, reinstalled and I keep getting the same error message saying that the kaspersky installation ended prematurely because application removal was not complete. Please help!
Bonjour,
J’ai installer Kaspersky Anti-virus 2009 mais pour la mise à jour, j’ai le message d’erreur suivant:
erreur de réseau lors du téléchargement des fichiers de mise à jour donc il n’y a pas de mise à jour possible.
D’ou vient le problème?
D’avance merci pour tes conseils éclairés
Could the ckvo.exe virus be preventing me from reinstalling my kaspersky antivirus?
Genius!
the world works better with people like you.
Cara, muito obrigado! funcionou certinho o esquema…
SOMEONE PLZ HELP
just never stops restarting…tried deleting “avp6_post_uninstall” every single time and still fails…no idea why CA eTrust Pestpatrol 5.0 keeps appearing under incompatible software time and time again
muchas gracias, solucione el problemita y pude instalar el bendito antivirus…
Too bad it didn’t work here… same problem going on even after everything you wrote.
Does this solution work only on Kaspersky 7.0?
I tried the instructions above, but still i cannot install the software. I am using Kaspersky 6.0 :)
Excelente aporte compadre…se soluciono el error…
Excellent Job! Your instructions were very useful.
If you want to DISABLE notifications you can do this by accessing
Options -> Appearance -> Events notification
Choose to unmark all notifications or choose individually by pressing Advanced
Cheers
just want to say thanks I followed your instructions on how to install kaspersky after getting the installation error form upgrading from version 6.0 to 7.0 thanks a million.
Thank You for instructions!
well thx you so much !!! oya btw i prefere kaspersky ,, nod32 sux ,, it never reports anything about your register,, i have a popup on windows which i cant remove !! with kaspersky it wouldnt happend to me at all
Thank you so much for this! I had this problem, and your instructions worked perfectly.
Thanks! :D
Mate, thanks a lot for this post!
Great piece of info. Thanks for the tip. I’ll click an add or two for ya :]
im just as annoyed as michael filips, can someone say the solution for this problem.
Thanks
god bless
i have the same problem just as the last two uses posted here, i delete the key entry and the entry recreates itself again and the installation cannot procedee, its anoying .
Did the last advice from raymond solved the problem? }
thanks in advance.
Try deleting the key then restart. Go back to the registry and double check whether key has been added back again.
Hey Raymond,
I have same problem with Jimmy Snyder,Can u check our problem and solve it?Thanks to you..
Hey Raymond,
I think your solution works but whenever I delete the key and attempt another install I get the same error. When I go back to the registry, the key is there again even though I deleted it earlier. Any suggestions would be appreciated.
Thanks,
Jimmy
I have AGP texture acceleration problem on Dell Inspiron E1505. When I run dxdiag, on display test, it says AGP texture acceleration is not available. I still can’t fix this problem. I guess AGP texture acceleration is required when playing 3D games. So anyone knows how to fix this problem? Help? My dxdiag is as follows:
——————
System Information
——————
Time of this report: 11/1/2007, 19:33:31
Machine name: BATCHULU-1EFDAC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: MM061
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
Processor: Genuine Intel(R) CPU T2050 @ 1.60GHz (2 CPUs)
Memory: 1014MB RAM
Page File: 554MB used, 1886MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
————
DxDiag Notes
————
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
——————–
DirectX Debug Levels
——————–
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
—————
Display Devices
—————
Card name: Mobile Intel(R) 945GM Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) GMA 950
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_27A2&SUBSYS_01BD1028&REV_03
Display Memory: 224.0 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.4814 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/30/2007 21:33:56, 57344 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 3/30/2007 21:34:14, 5704672 bytes
Device Identifier: {D7B78E66-64E2-11CF-5661-B721A2C2CB35}
Vendor ID: 0×8086
Device ID: 0x27A2
SubSys ID: 0x01BD1028
Revision ID: 0×0003
Revision ID: 0×0003
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
Many many thanks.
You fix this by purchasing the key from Kaspersky.
kaspersky.com/store
My kaspersky key is blacklisted :( and a bug notification pop ups frequently .. How can i fix this?
is kaspersky offline update diaabled these days? Do u have to be online to update it or is there any other alternative or hacks thanks in advance man.
I had a lotsa stuff to comment so wrote in the forum instead .visit this link raymond
raymond.cc/forum/t1196-ZoneAlarm-free-70-408-%5Bfor-windows-issue.html
Thanks for the info !! catch u laters
I think that AVG is an ok antivirus. I wouldn’t say that it’s good or it’s bad.
Mandar, it depends on which kaspersky and zonealarm product you’re using. If you’re using Kaspersky Internet Security, and ZoneAlarm Internet Security Suite, you’ll definitely have problems.
This is because Kaspersky Internet Security is an application that has Anti-Virus + Firewall. Same with ZoneAlarm Internet Security Suite, it also has Anti-Virus and Firewall.
My advice is use only one internet security product. If you prefer Kaspersky products, then use KIS. Vice versa.
Well since Kaspersky is in discussion,
Ray dear please troubleshoot this for me man !!
Kaspersky and zonelalarm free[latest for xp] conflict a lot.
Have you installed these both successfully simultaneously ?
Great post
Thank you Rymond
Hi raymond,
On the subject of antivirus which 1 would u recommend, ie avg seems to be doing the rounds and best of all it’s free. Does kaspersky justify its price when compared to freebies like avg. I am talking about my personal use here..
Thanks!
raymond, do you know how to unblock kaspersky key? can you email me? thanks alot!
I tried AVG excellent one and so light.
Pulkit, there’s no FREE full version of Kaspersky. However, you can use their online virus scan for free.
kaspersky.com/virusscanner
where can i download kasperesky anti virus full version free
Dejan, you’re comments has got nothing to do with this post. Ask in forum please.
It`s possible to install two Windows on the same partition?For e.g. WIndows XP 32 bit and Windows 64bit
wow, hip hop Kaspersky!
I’ve never tested Nod32, but I heard that it’s great. But if I need to choose, I’d go for Kaspersky because I know virus programmers, hackers using it.
Raymon, wich one you think is the best? Nod32 or Kaspersky?
While we’re on the subject of Kaspersky, this is the greatest (unofficial) ad I’ve ever seen
youtube.com/watch?v=bHxyHlFZ778
PACKIN THE K!