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MSN Messenger Error 80048820

Posted By Raymond In Category: Computer

Nov
12
2005

For no reason, I was unable to connect to MSN Messenger today.
I got the error message as below.
MSN Messenger Error 80048820

Fix this error / possible solution

  • This error can be caused by problems on the MSN servers, look at the status page to see if there are problems reported. If there are, the best thing to do is probably to wait until they are over.
  • A frequent cause is that the time on your computer is not correct.
    To correct the time on your computer, double-click the clock in the bottom right of your screen, in the window that appears you should check both the time and date.
    If you use Windows XP, you can automatically correct the time by clicking the “Internet Time” tab, next click the “Update Now” button.

    • I checked the date of my Windows and found out it was back dated to year 2004. Once I set it back to 2005, I was able to connect back to MSN Messenger. Yea! :D

    Credits to MSN-Problems for this content.

    Update 19 December 2005: A new full install MSN Messenger v7.5.0322 is out. Please download from this link. It should fix the MSN Messenger Error 80048820.


    Related posts:
  • Windows Live Messenger 8.0.0328
  • MSN Messenger is dead, all hail Windows Live Messenger
  • MSN Messenger 7.5.0311
  • Now up to 600 buddies for MSN Messenger!
  • MSN Messenger 7.5.0306 + Mess Patch 7.5.0306 – Generation3
    • luke

      the error of 80048820, ive checked the time and its currect.the proxy seems to be fine aswell, can some1 help?

    • http://raymond.cc Raymond

      If you still have problems connecting with the time adjusted, try to run this file. This will make sure MSN Messenger can find all the files it needs on your computer. Note that running the file can take a few minutes.

    • http://msnmessenger raj

      i have the same problem stated above i checked time run the file above but still have a problem stating that the gateway is appeared to be offline and i cannot connect my msn messenger
      can u please help to fix this problem.

    • Frank

      same problem, but cannot log into ebay, hotmail or anything that involves a log in apart from forums.

    • http://raymond.cc Raymond

      Frank: Can’t login to ebay, hotmail or anything that involves a log in?
      I think that has nothing to do with this error because this is specifically for MSN Messenger problem.
      Try using a different browser such as Firefox at http://www.mozilla.org/

    • Sunni

      My msn messenger is messed up too, same thing and it is sometimes saying this error or a different one cane you help me i have checked everything it still dont work and i even reinstalled

    • moe

      hey. ive tried everything. troubleshooted. time is correct. ran the file. reinstalled. status page says everything is ok. please please pleae help me!!! arrgh!!!

    • http://www.shock-pulse.co.uk Drew

      Same problem, tried sorting my clock..it was right anyway…tried running that file…still doesnt work…it has only been playing up ever since my Nortan has been…

      PLEASE HELP!

    • David

      I’ve been trying to fix this on a friend’s computer. Nothing seems to work. Tried Firefox and found that it can’t even connect to the Internet! IE appears to be the only app on his PC that will connect. In fact, from the command prompt a telnet to port 80 on his wireless router won’t even work – though you can access it via IE. Never seen that before. Something odd going on.

    • http://raymond.cc Raymond

      Drew: Try disabling your Norton and see if your MSN Messenger is able to connect.
      David: Looks like you’re not able to run any other applications other than IE, am I right? Any firewall/spyware blocking the applications? Perhaps there is a hidden firewall that only allows IE to run and blocks the rest.

    • Iain

      tried a few things and nothing. even considering paying a fortune to get someone to fix it.

      norton has expired and cant seem to take it off to put on an older version! arrrgh

    • Jansen

      I’ve tried everything still doesn’t let me log in. I’ll check back on this page soon hopefully to find out what i can do to fix this problem. Thanks.

    • http://raymond.cc Raymond

      There is a problem with the MSN Messenger 7.5.0311.
      Hopefully the new built which is coming soon will fix the login problem.
      It seems that only certain accounts are affected. If you try login to MSN Messenger using a different username, it works.

    • Ralph

      i had the same problem too and it causes by norton 2005, i had to remove it and install another anti virus.

    • Frank

      Thanks alot Raymond. You have been of a great help with me….I dont no how my computer’s date was incorrect but that did fix the problem. Thanks friend and have a nice day.
      Frank
      Toronto,Ontario, Canada

    • Christian

      Ive FIXED IT!. I just ran Ad-Aware scan on my computer,deleted the threats and tried signing in again.
      Hope this helps. Just run a spyware scan(Ad-aware worked for me) and delete the threats.

    • Christian

      Ohh and i deleted norton too. Sry for double post

    • Dan

      i had this problem and couldnt find anything to help me, then i red the error message properly and figured it out…i had zonealarm set to high and so it wasnt working…i put msn messenger into the allowed programs and it worked fine. dan

    • pippa

      thank you so much…..spent all day trying to fix it. cheers :)

    • Amanda

      I have checked all of my systems and they say they are all fine. I also checked my clock, date, and a lot of other tests on my computer. It still does not work, I cannot sign onto msn. I have tried to use trouble shoot to help me figure out what is wrong, but it is not working for me…SOMEONE HELP ME !!!!!

    • http://raymond.cc Raymond

      Amanda: Visit this page and download the QFE Patch to solve your MSN Messenger problems.

    • Kayleigh

      I have the same problem i think. My msn messenger won’t let me sign in, i can’t access any of my email accounts and there are only certain websites that i can get onto. However my yahoo messenger is working fine so i figured it was an msn problem. I have tried most of the suggestions. but everytime i try to alter my nortan antivirus it says a problem has been encountered and has to close. So there is not much else i can try. Please HELP!

    • Quang

      im having this problem too. when i go tools->options->connections-> it says that i am not currently connected to the .NET MEssenger Service. please help

    • http://www.highstakes.com.au Kouta

      Checked clock, un/re-install of messenger, used patch above. I eventually fixed my problem by a firmware upgrade on my router.

    • http://spaces.msn.com/members/messenger-support/Blog/cns1pUFzGgzjAV-OT0jri_AqaGw1070.entry max

      http://spaces.msn.com/members/messenger-support/Blog/cns!1pUFzGgzjAV-OT0jri_AqaGw!1070.entry

      THis work for me >>>

      Adjust the proxy settings in Microsoft Internet Explorer:

      a. Start Internet Explorer.

      b. On the “Tools” menu, click “Internet Options.”

      c. Click the “Connections” tab, and then click “LAN Settings.”

      d. Clear the “Automatically detect settings” check box.

      e. Click “OK” two times

    • miki

      hi ever since i downloaded msn messenger 7.5 it will not let me sign in. I hav tried looking at many websites that may be able to help me with this problem but none of them have worked. Some of then have said just keep signing in it worked 1 time but the very next day, it wouldnt let me so now im stuck with windows messenger andim getting sick of it. Can you PLEEEEEEASE help me!!!!!

    • miki

      OMFG THANKU SOOOOOOOOOO MUCH IT WORKS NOW!!!!!!

      XOXOXOXOXOXOXOXOXOXOXOXOXO

    • Dorota

      Mine works now too, I unchecked “Automatically Detect Settings” because Norton wouldn’t uninstall. Thanks Max.

    • Carlos

      thank you very much, i changed the time and i could connect to MSN Messenger, very simple huh ? he he

    • Kicken

      Tnx . the problem whit 80048820 was correct . December 2006 x) tnx very much ! / Kicken

    • Renato

      GOT IT FIXED!!!!

      After registering a bunch of DLL’s, changing the date, time, etc… I was successful when I registered one more DLL.

      1. Click on START >> RUN
      2. Type in the “Open:” field –> regsvr32 MSXML3.dll
      3. Click OK button or press the ENTER key

    • http://www.mscsurrey.co.uk Nouraj

      Its pretty simple to resolve, on your internet explorer, goto tools, options, advanced, scroll all the way to the bottom and uncheck server certification revocation (requires start). Your problem solved!

    • http://msnmessenger abdi

      thank you very much, i changed the time and date and i could connect to MSN Messenger, very simple huh!!!!

    • Jazzy

      I had the same problem and I fixed it.

      Check this out. In Internet Explorer, go to the Tools/Internet options/Advanced and uncheck the Check for server certificate revocation (requires restart) and restart your Internet Explorer and your MSN Messenger.

      After that I managed to login without problem.

      Hope it helped :o)

      Jazzy

    • Jordan Brackett

      Thank you for fixing my msn i had no clue that msn would not work just because the clock was set at the wrong time.

    • Yousef

      Just download MSN 7.0 that fixed my problem !!

    • Camille

      i’ve been using build 7.5 for a long time and only just a few days ago it decided it didn’t want to work. i tried all of the suggestions here in the forum and nothing worked. i had success when i visited this website:

      http://www.msnfanatic.com/articles/solving-error-80048820-444.html

      i followed their instructions:

      Click Start, and then click Run.
      In the Open box, type regsvr32 softpub.dll and then click OK.
      Restart MSN Messenger.

      and it finally worked :)

    • Ryan

      thank you so much mine was set in december instead of february!!!

    • http://meebo sammie

      n e 1 no n e websites 2 get onto msn at skool coz lowds of msn webites av been blocked. plese reply we all need 2 chat 2 r m8s thanks x x x

    • http://none Dan Smith

      OMG! I dont know you but I love you!!! You’ve really made my day, because it used to be 25th decembers 2007 lol!
      Thank you so much!
      Dan

    • http://jes qorri

      ik vill zin

    • luciana

      Por favor me mandem uma ajuda.

    • kirsty

      Hi all!

      Had same probs with msn. Try the system restore, it worked for me!

      I restored it back to two weeks previous and it was fine. Will be a while before i try to upgrade again….

      Good luck, everyone!

      kikix

    • Leandro

      o meu messeger não esta funcionando, esta aparecendo a mensagem de erro n° 80048820

    • lozy

      hi there i was getting this as well for msn messenger 7.5 but uninstalled it and put in 7.0 working fine with me and not updating it.!!!! :-)

    • francesco

      Hi guys, after 3 days i’ve find the possible solution for the 80048820 error of msn.i’ve read on this site that a possible solution is the uncorrect time of your pc!!
      it can be strange but when i changed my time(that was 12 april 2002)!! immediately i connected to msn!!!!
      i hope that you’ll take my advice,thanks.

    • Ali

      YEaa same Problem .. SOLVED
      THx dude .

    • Antonio

      Raymond,
      Just like David, i’ve tried everything but one, i changed my connection from adsl trhough wireless router to a dialup and i connected. Why could this happen?

    • wardamuskan

      Our kids had any rong click on the key board.

    • Peter

      Hey, I had the same problem with this, and tried all the various options to solve it. I actually found that it was the order on which I logged onto the router network at home. If you share your internet connection, try getting everyone to log off and then try to geton to msn. worked for me. hope this is of some help.

    • Akaash

      its not working its takes so long to type my e-mail and troubleshoot comes up and the number at the coner of the pop up is 80048883 HELP ME PLZ!!!!!!

    • frover34@hotmail.com

      80048820

    • Sunil Mathuria

      Had the same problem, couldn’t login to hotmail or msn messenger. I googled it and found a few solutions, most of them given in the comments above. But what worked for me was, I stopped Norton Internet Security from running its expired subscription and the very next moment I could login in.

    • marcel

      All of a sudden i could not log into MSN Messenger 7.5, and error code 80048820 keeps coming up, i check the time/date and updated it but still doesn’t work, i runned the file which finds all the files needed on your computer but that didn’t work either, then i tried uninstalling MSN Messanger and re-installing it and that still did not work. I honestly don’t know what to do and would be greatful for any help! Thanks.

    • rachel

      mine i exactly the same please help as i would like to read my emails!!! i dont want to try loads of random things incase i break my laptop as i am not that good with computers and would probably not no how to correct my mistakes! someone help me asap!!!
      thanks
      xx

    • Gekko

      I fixed it! All of you who haven’t yet, and who know you have the correct time, when you try to sign in, watch. Does it change the amount of characters in your password? It always changed mine to eight. So I made my password eight characters, and I can sign in!

    • Your Royal Holiness The Suck

      Go Raymond dude you’re deservant of a fucking medal, If it’s any help to people in the future, this happened to me after I restored my “last settings to work” in setup while the computer was on start up. If anyone has done this their time will still be correct if they syncronise it through windows yet the YEAR will be 2000 because the computer restores the same settings as it would have when it was brand new.

      Rock On

    • Thabenthiran

      I have the same problem log in to the MSN messenger after I saw this page I solved the proble.
      Thank you

    • Aramis

      If u have ie 7 beta, try to unistall it.
      It solved for me.

    • angie

      raymond …. i love u !!! 1 eek trying tyo solve the problem and no solution, finallay i got this site by searching 80048820 on the msn help ,the time was wrong i changed it and the msn is working again!!! thanks a lot

    • bahaa

      thanks very much …. 80048820….disappear when correct computer time and date….

      dank schon…vielen dank
      bahaa

    • Dan

      When i go onto 7.5 msn my whole pc crashes and it auto resarts..its so0o0o annoying. So i have to talk on the old messenger. any help? and i have searched 4 viruses on nortons n has picked up NOUT NOTHING ZERO SQUIGGLE BUTT BUBBLE. (nothing) :D

      HELP!
      email me at flaming_hot_bambi@hotmail.co.uk please as i wont ever b able to find this forum evr agin.
      btw it mite take a few weeks 4 me 2 reply to the email cos my pc wont let me go to my inbox on hotmail :@ AAAAAAAAAAAAAHH SO0o annying!
      thanks

    • Dan

      oh and i have reinstalled msn 7.5 about a billion times b4

    • OZZiee

      heeeeeeeeeeeeeeeeeeeeeeeeeey..thank uuuuuu..it worked…after loooong time i found tht it was set on march and we were in may it was hard to b found u no march may clooose but worked thank uuuuuuuuuu

    • Renato

      Thnak you very much, the problem was the date and time!!! :D

    • abi

      it keeps coming up with troubleshoot thing!! (code:80042280) ive tried soo much stuff…even changing the time and that didnt work either. but then i thought i figured it out with the password being too long and it changing automatically to 8 characters. so i tried to change it but when i clicked on ‘forgot password’ the website wouldn’t load properly. so i rung my mate and asked her to sign in as me and change my password…so se did and all was fine until she signed out and i tried to sign in again..but it didnt bloody work!!!!! PLEEZ HELP ME!!!!! this is makin me sooo angry and i cant even get into windows messenger coz i accidently removed it from my computer and cant get it bk!!…pleez help :(

    • Martin

      sorted it – my problem was my wireless network – I contacted te belkin technical departmnt who reset it and now my MSN sites all work

    • Laura

      Hey guys,

      I’ve tried everything that has been mentioned and nothing has worked… I have no idea what to do now! Help….!!

    • Stephen

      Nice one with the time and date solution it worked for me. i had it on 2007 stupid but at least i’m back on messenger!

    • shane

      i can’t access my hotmail or msn and every time i try on msn it comes up with the error code (80096001) i even tryed using trillion and it just keeps disconnecting me from it plzzz help

    • http://msn7.5 Madeeha

      im having a stupid problem..cant sign-in 2 msn messenger..plz plz i think i never begged some one in my life but rite now im begging,plz plz do sth 4 me..i wanna 2 sign-in and talk 2 my friends,every single time they say try doing trouble shooting.man im sick of it..im having error 80048820!!plz plz do sth that can help me 2 sign in again as usuall without any problem..hope 2 get help soon!!!!!!!!

    • emz

      where is the time thing 4 msn??? that stupid 80048820 thng kepz poping up n its soo majorly peeing me ov!!! sum1 plez help!?!?

    • loz

      i carnt go on sites lyk msn.com and myspace etc and my msn had the error code – 80048820 so i unistalled it and now i carnt get it bak to see if its workin bcos i carnt go on msn.com to d/l it again :S please help thanks

    • jahnSELE

      Once you reset your router, MTU Size also is reset. here is how you can correct;

      1. Log in your Router
      2. Go to WAN Set Up
      3. Look for MTU Size, if it is set to 1500 change to 1492 for PPPoE connections.
      4. Click Apply and restat your router.

      Note: It may not work for all routers, I use NETGEAR.

      MTU Size

      The normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 Bytes, 1492 Bytes for PPPoE connections, or 1436 for PPTP connections. For some ISPs you may need to reduce the MTU. But this is rarely required, and should not be done unless you are sure it is necessary for your ISP connection

      All the best.

    • mckie

      PlZZZZ help. the things all of u mention is not working with my msn. plssssssssss. help

    • cindy

      Hi, I was getting trouble singing to msn messenger, So i decided to uninstall it from my CPU. I removed it completly, then i try downloading it back but when it (mns Mess) starts to run, it runs like up to 61% and then a pop up comes up & say the server & connection was reset & it advices u to click ok. When i click ok the run pop up closes so i just can’t download anything . Please help me.

    • Ruben

      jahnSELE, i love you, you made my day. i was looking exactly that answer. lotsa thnxs for you from Argentina

    • http://msn-errors.com/ Maja

      I’ve found solution on http://msn-errors.com/

      It might help you.

    • http://www.innovativelogix.com Asim

      I got my messenger work with solution from “002: Raymond”

      Thanks Raymond.

    • leo

      if you are cute call me on 08039452970.
      18t to25 onlly.

    • Pingback: Windows Live Messenger 80048820 and Extended 80048439 Error Code » Raymond.CC Blog

    • rebecca

      thanx for the help – now im back on msn :D

    • TONI

      GOT IT FIXED!!!!

      After registering a bunch of DLL’s, changing the date, time, etc… I was successful when I registered one more DLL.

      1. Click on START >> RUN
      2. Type in the “Open:” field –> regsvr32 MSXML3.dll
      3. Click OK button or press the ENTER key

      thank you renato it works for me thank you from kosovo

    • Indelible

      Ciao a tutti! Ormai da tempo quando provo ad accedere allo space mio o di un mio contatto si apre una pagina che dice:
      Si è verificato un problema con il certificato di protezione del sito Web. Il certificato dell’organizzazione è stato revocato.
      l problemi relativi al certificato di protezione possono indicare un tentativo di ingannare l’utente o di intercettare i dati inviati al server.

      Non poso neppure procedere perchè mi si pongono solo due opzioni : Ulteriori informazioni o chiudi finestra.

      E’ capitato a qualcuno di voi? Vi preg è IMPORTANTE! Sono settimane che il problema persiste. ç ç
      Vi prego , vi scongiuro , se sapete come risolverlo datemi una mano.

      Ecco qualche informazione sul mio pc:
      Il mio pc è Vista ( Packard Bell). Non uso firefox ma intrenet explorer (ultima versione). Ho windows live messenger.

      Ho provato anchea provare altre versioni msn ma non è cambiato nulla. Che fare ç ç

    • carmy

      sei un grande grazie

    • Iva

      нужна помощь!!! ошибка 80048820 – росширенный код ошибки 80048418, не могу войти в MSN

    • http://www.raymond.cc/blog/archives/2005/11/12/msn-messenger-error-80048820/ waddah

      man i love you wallahiiii i do i did everything since one week i was thinking to format my pc , with your answer hope came back and i can open it thanks @—->——-

    • fabian barton

      i am not going through on instant messenger like i was before

    • jeannetta

      necesito saber la solucion a este error 80048820 que me impide entrar al msn y correo electronico

    • nourddin

      80048820

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