One of my old friend contacted me today and asked me to help him out with his computer virus problems. I checked his computer and he has Symantec Antivirus client installed but there were no Symantec Antivirus server at home. If the server is not around, the client wouldn’t get virus definitions update at all and it’s meaningless to have an outdated antivirus running at background. So I thought of uninstalling the Symantec Antivirus client.
I went to Control Panel and ran Add or Remove Programs. Found Symantec Antivirus Client and I clicked on the Remove button. The progress bar ran for a while and a dialog box pop out asking for password to continue the uninstallation.

I asked my friend and he didn’t know anything about it! I couldn’t install any other type of antivirus IF i do not remove the Symantec Antivirus client first. Searched around and found the default password to uninstall Symantec Antivirus client and also a way to bypass the password.
The default password that should work for most of the Symantec Antivirus Corporate Edition client uninstallation is “symantec“. Easy isn’t it? Well it isn’t if you don’t know.
This is what you should do if the default password didn’t work.
1) Go to Start -> Run and type regedit
2) Navigate to:
3) Double click on the value name “UseVPUninstallPassword” and change the value from 1 to 0
4) Close the registry and retry the uninstall.
Related posts:
the pass word-symantec.it works thanx
so happy I found this page, thank you so much
Thanks vibin, password was symantec.
But could not find key entry in orginal article.
omg. thank you so much. i have been looking fore an anser for over a week now. thank you sooooo much.
Thanks man!
Had the exact same situation here!
Your password worked fine :)
Thanks for the help!
Rodge
John, Hey, you seem talking about AVG Internet Security (avg.com/us-en/internet-security)? AVG TL (avgthreatlabs.com) is their website offering free website ratings and threat detection.
John, I think you are a bit mistaken, AVG Threat Labs is not a product, but a website providing free threat report and website ratings. What you bought is probably a standalone product from AVG.
John, I’m quite sure you didn’t buy AVG ThreatLabs (avgthreatlabs.com) as that is a site is dedicated to security ratings and is not antivirus software (avg.com/us-en/internet-security). TL is a very useful site which tells you about site threats.
Oh, God, thanks a lot for that. I’ve been trying to get rid of that thing for several hours now. I bought the AVG Threat Labs (avgthreatlabs.com) that apparently can scan webpages before you actually access them , which is great for me, since I am an intense internet user, but because of Symantec I could not install it. It kept blocking me. Now my comp is finally free. Thank youuuuuuu
I am so dissapointed the key for the antivirus isn’t typing.
password is symantec :) enjoy
It was solved for a number of computers, but one computer show “fatal error” and can not uninstall. Let me know that problem.
It worked like a charm!!!! Thank you
U rock man!! It works
Friggin’ awesome. Thanks!
stiil it’s asking password
yeahhhhhhhh it worked …….. thnkssss so much ….
Thank you SO MUCH.
You literally saved my ass.
REPSECT.
YAY! Thank you soo much.. You saved me from having to ask my company!! YAY!!
Thank you, thank you, thank you!!! I finally got that thing off my computer!
It worked!! Thanks for the info. I’ve been looking online for several hours for a solution. I didn’t want to pay for a program to remove a program. You saved me some $$$$. Thank you, thank you!
no …….. it dosnt work….
:(
showing fatal error is coming.
why it is so?
it works….!
Thanks….!
but i have question.
doing this will affect my any other installation in future?
pls give me answer.
thanks……….
I can’t figure out the password for the SYMANTES ANTIVIRUS CILENT. If anybody knows the password then please email it to navjotriyat@gmail.com.
thanks, this helped me!
thanx dev……………symantec is the password.
Thanks a million – spent an absolute age on tech support website & phone – no help there at all. Much appreciated :)
that did work.
thanks.
It’s work, thanks for your hekp
you deserve applause dear.. thanx a lot
This is very useful, let me time to do it
That was clear and That was a great help. Key is correct.
Thanks a lot again.
very helpful; thanks !
THANK YOU VERY MUCH :-)
great job, thanx dear
Very good
Worked for me. Thank You
Great Post, work Great
Thanks
Sammy Lo
I would rather thank Nathan ( post no. 23)
Symantec is the password Guys most of the time
thanks a lot. I was facing this problem from long time. ur help allowed me to unistall symantec succesfully.
thanks it worked to my relief….thanks alot
Thanks..it works for me…
Wow tht was simple thanks for the help!
Thanks a bunch dear! Worked liked a charm indeed :)
Hey I just bought a used computer with Symantec on it and I couldn’t get it off but you totally fixed it thanks!
Riley
Thank you very much! Worked perfectly (registry key was in the exact location you described).
thanks a million, i waited forever on the hotline… and every tech support person on the phone told me the same thing, “that’s not my department let me give you this number to try”
Perfect!
it worked thanks a lot mate
It was so simple, even a caveman could it. Thanks for the info – saved me big time!!!
Lord Vader
Many Thanks!
Perfectly explained… and WORKS!
Best Regards,
Xavi.
thanks a lot for solving my problem
Thank you,it’s very good!!!
Worked a treat! Topman!
thank u it works
This helped so much! I went to a big university last year, but a year later now and I kept having the problem where I couldn’t install my own anti-virus. I’d looked so many times, but everything I found wanted me to download something, and I thought screw that! Thank you SO much!
Awshum::.. So0 glad I found this!
*~(^_^)~*
THANK YOU SO MUCH!
Thanks a lot brother!
It worked for me as well!
hey it worked for me yaar
tanx a lot
WORKED LIKE A TREAT, THANKS
Thank you :) Worked :D
You are the best.
I was able to get rid of this old version, in the most simple way.
Works For me…
Thanks, this really work :)
Worked perfectly. Thank you!
i got an error message but what you told me to do worked fine. thanks!
I apply all password but not removed……
plz give me a password.
thanks a lot………..it really worked…….hope u carry on such things in ur life!!!!!!!!
Thanks
Does work “symantec” :)
wad abt 4 Vista , its diff man. Not Happenin??
Worked liked a cham!!! Thanks
WOW that saved our company a ton of money – we couldn’t do anything with one of our computers and your tip took care of the problem – thank you sooooo much
Thanks so much for your input…i have been trying to get rid of that stupid program for months…you rock…:)
Dude, u saved my days…
Worked like charm. Thank you… =^.^=
i love you achin
I had disabled symantec in MS config. When I changed the reg value the uninstall didn’t work, until I reinabled symantic. Big help. Thanks
i was able to uninstall but when i try to install again symantec antivirus, it wouldn’t work and is saying to remove it from the control panel….
pls help thanks!
Thank you so much for your help – although many have said that! I got Symantec installed on my computer when I was in college – but I haven’t been able to install any other antivirus programs because it was still on my computer even though I’m nowhere near that old campus! It’s great how easy you made everything and how helpful you were! Thank you again!
You are the best !!!!
I was able to get rid of this old version, in the most simple way.
cheers
u rock man u just did in on fingers.love u
hey… thnaks buddy :D worked really well … wonder how u pple have such a deep knowledge about registries :) .. TY again!!
hey thanks it worked out for me i was searching for it thank u very much
Thanks worked fine for me today the regedit………
thanx
the password I entered was “symantec” and it worked for me.
Really thanks man, now i am able to uninstall it !
Appreciate That!
thanks.. al lot!!! it works.
Thank you soooooo much! You rock!
Worked like a charm!
Thanks alot Buddy
Dude, you totally rock!!! Thanks for the help!
Hi
Just to add to the millions of posts, Thank You very much, such a simple fix for a VERY irritating problem.
Take Care
Jon
I’m gratefull. again thanks, it’s helpfull perfectly, Best ergards
Thanks for the info!
You are awesome!thanks….
This was the final solution, Thanks!
ı cant found lan desk ı can see ıntel but ı cant see landesk pls help me :(
You are AWESOME! Thanks! :)
THANKS SO MUCH, THIS WAS A PAIN.
CHEERS
Awesome. Thanks.
Thank You! I Have tried so hard trying to find the password so i can delete that mess. It is amazing what you can find on the internet!!!!
Thank You! I have Been Struggling for months trying to figure out the password. It is amazing what u can find on the internet!
Thanks so much, Symantec is now gone :)
You are the God….. ^o^ thanks u so much
Thank you BoSS,, It’s gone.
hey thanks a lot…. i too removed with symantec password only…. thank you.
Yes – worked at second uninstall attempt. Key was:
HKLM\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security\UseVPUninstallPassword
I also renamed the value VPUninstallPassword.
The second Uninstall from the control succeeded.
Thanks
Yo, thanks so very much… I greatly appreciate it, but I have a question if it could possibly be answered… What does the changing of the “UseVPUninstallPassword” the number from 1 to 0 later effect?
thanks man it works ..
Spot on instructions. Windows Explorer only shows a path to : HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect
Perhaps the full path should maybe be included in the description so people wouldnt have to search for it, maybe getting the wrong path and changing something in their registry they shouldnt?
Just a suggestion, thanks for the help, in all regards.
Thanks for the info…solution worked for me
Worked great. Thanks!
Superman!!! Thanks
Great info. Thank you very much
Thanks worked perfect
its worksss..thankx
Worked like Wao!!!
THANK YOU SO SO MUCH
By the way Default Password is Symantec for Uninstalling
Cheer………………………….
Amazing, thank you so much
Thanks a lot!
Thans works perfect
Sten
Here is the solution
There’s an easy way, when password prompt opens, run task manager and END
task called MSIEXEC that runs under your user account (not system). The password
go away and uninstall continues
Ahmet-Ankara
Thanks… that was a one click solution for me!
You hooked me up! Thanks!
old post, but helped me out on some old servers.
Thanks a lot:)
Hi,
does not work on my PC. The key is not in the registry, but also when trying to add it manually, I get an error message telling:
Cannot create key: Error while opening the key AdministratorOnly, althought I am an Administrator and also a local administrator.
Why is Symantec not fixing this annoying problem!
Regards, Harry
Sonofagun…there are still gems of wisdom on the net. Thanks a million!
thanks a lot!!!
Thanks, It works like magic. I am trying it for many days
This is great advice, followed it exactly and it worked! Thank you so much! We have been trying to get past the password for a week now.
Fantastic! You don’t want to know how long I’ve neen fighting this thing. I can’t thank you enough!
clever boy
Thank-you for being kind enough to take your time and help us all!
Thank You……All I can say is Awesome
much appreciated, thankyou!
thank’s a loooot
allah yestrek
thank you 10000000 time ! lol
iI mean it !!!!!!
Un grand merci j\’ai enfin réussi à me débarrasser de cette Mer..
thanks man , works greate :::)
Hey, man! Thanks a million times! I just couldn’t get rid of this shitware because of the password and you saved my day! And the uninstall password – how did you come up with it? It was so simple I feel dumb ass!
On XP 64 Bit, the reg key can be found under
…\Wow6432Node\Intel\etc…
The internets need more people like you!
You win at life. Thank you.
Thanks so much!! So ironic when an anti-virus program is more difficult to get rid of than a virus!!
uyy Diossss pero que genio jaja muchisimoas gracias por todooo!!!!!! es geniall… yupiiiiiiiiiiiii
worked great…..thanks
thanks alooooooooooooooooot
Thank you so much, the default password worked
Супер. Благодарю автора. Побольше таких людей
You are a life-saver.
Thanks, and I will remember this tip.
You Rock!
Thank you!
Fantastic, it works wery well, thanks a lot. I had the same big problem, and now with your method it’s alright.
Thanks! Totally helped me out!
Merci infiniment!!!!!!!!!!
MAGIC! Thanks a million!
You rock! Thanks a bunch for making this so much easier and faster!
Worked exactly as written!!!
I’m comment no. 91, but heck, i guess the world can’t thank you enough!! Awesome post – thankyou SO so much. May you live long and well, young skywalker. cheers from India!
wow..this is work!
thanks… :)
thanks a bunch dude…. you made my day…!!
Thanks. this worked perfectly.
M.
Thanks dude that saved me some time and frusration :)
Darwin Australia
Thanks found it with Chris’s post
HKEY_LOCAL_MACHINE\\ SOFTWARE\\ INTEL\\ LANDesk\\ VirusProtect6\\ CurrentVersion\\ Administrator Only\\ Security\\
Thanks Man!
Thanks from Melbourne, worked nicely for me too.
Thank you!!!!! I have looked for password everywhere,, ^^ thanks yet again!!!
It works great! Thank you very much!
Grasiaaas,mussssaaaas grasiaaaaaaaaaaas de un Sevillano.
Ere er mejó
This didn\\\’t work for me. Other PC\\\’s in our office accepted the password \\\”symantec\\\” but one doesn\\\’t. Followed the instructions and I get a message about a \\\”Fatal Error\\\”. Tried to delete the entry like someone else above, although it worked for them, it didn\\\’t for me.
So what to do?
Great site anyway, I\\\’ll be back!
-Mac
VERY GOOOOOD
This worked. Go ahead and try this solution. The uninstall afte the registry change does not even ask for a password again. How does someone find these details out – especially the registray keys and values that needs to be changed, is there a tool to help with this ?
Thanks Dude!
I have Avast Pro and now I can finally use it without disabling things!
Thank you for this post!!!!!
—Shawn
Thanks guys/gals!
I finally found the path for SAV Corporate 10. Look here:
HKEY_LOCAL_MACHINE\\ SOFTWARE\\ INTEL\\ LANDesk\\ VirusProtect6\\ CurrentVersion\\ Administrator Only\\ Security\\
The rest of this post applies. Thanks
thanks for this
I cannot find that REG key anywhere!!! I\’ve done a search and it doesn\’t exist…
Is there some other way to uninstall Symantec?
People helping people. Gotta love the power of the Internet. Thanks!
You are REAALLY SMART
Thanx aloot
Sweet!! Saved me some grief. Thanks for the answer!
awesome! thanks!!!
Top post dude -> what its all about!
thnx a l0t raymond
symantec uninstall password really piSsed me off…
Tks a lot dear. This is great
great advice thanks for the help
it worked great
solokkhz
what a default password, lol. glad this was here, else i would have manually uninstalled, ugh.
Thanks for posting this. I knew it would be set in the registry but I had no clue where.
yo man its working!!!!!!!!
Thanks a millions…….it worked
Add me to this list of fans. I never thought that I would overcome this one. Thanks. And thanks to Google for helping me find you.
hello
hiiiiiiiiiiiiiiiiiii
Thanks, thats exactly what I been looking for.
Raymond You save my day.
Thanks a million of Tons Time.
thanks. from turkiye
Thanks from Brazil. It worked like a glove to me.
Raymond, you are a genius!
At first, I changed the numbers that were in VPUninstallPassword to 0, but of course, it didn’t work…
So I tried again and realised I looked at the value name wrongly… I changed the one specified to 0 and it’s all worked out… I just hope I didn’t wreck anything by the other value I modified.
THANKS!!!!! WORKED WELL!!
Worked fine It’s easy. Thanks
Worked great ! Too easy. Thanks
username
password
Worked like a charm, thanks!
Thank you for the easy to follow instructions! You rock!!
thanks a lot ……….
i have relief from symantec……….thanks
Great Info
thanks mate.
I checked my registry, the UseVPUninstallPassword value is already set to 0, but still I can’t uninstall NAV. I took the risk by deleting VPUninstallPassword value, and VOILA… it worked! Thanks for enlightening my way….
You’re a genius. It worked really fine.
thanks your grate
Thanks a lot
To say you rule is an understatement of massive proportions.
Raymond you are my Hero!
Thank you so much from all of us here in Portland, OR.
Jesse messed up, I told him I would tell you about it.
Really i don’t know what to add on the words i read before,really really thanks you, i am the IT manager in a big school and i had about 600 computers,about 100 of them were cloned from each others and were not updated the definitions and i couldn’t remove the antivirus,so i had to format them,but only after i read how to edit the registery for not be prombt for a password anymore , i could uninstall and reinstall again norton corporate v9.1.
Thank you again
I cannot thank you more for this info. I was going LOCA LOCA.
Gracias!
Hi,
Thank you its working i am very happy,, bcoz i tryd all the method this is easy …..
regards
shanth
omg !
thanks .
Thank you! That worked, I really appreciate the tip.
Thanks!
hi i want to uninstall norton antivarus how do i do it please help
hi i want to uninstall norton antivarus how do i do it
than you so much that worked for me as well
thank u!!!
I want the pass word to remove norton anti viruss
Zaxy, were you ever able to move beyond the “Fatal Installation Error”?
I had the same problem and found out that (9 out of 10 times) the password is “symantec”.
it worked perfectly, Thanks!
found it under CurrentVersion/AdministratorOnly/Security …on XP however still fails with ‘Fatal Installation Error’ :(
Worked perfectly. Thank you so much.
Thanks mate,
This saved me a lot of frustrations and waisted time.
Cheers
Sam
i use the registery route, but i could not find any value name “UseVPUninstallPassword”…can u please describe a little bit more to me???please and thanx a lot… ;)
i use the registry route, but i could not found “value name “UseVPUninstallPassword” “. can u please describe about that to me????please ….and thanx a lot
THANKS!!!!!
You help me out as well!! Thanks.
Thanks alot for the help!
Thanks for the help on symantec removal I had to take the regestry route thanks again
I love you.
thank you very much
Mario
u saved my computer!! when i download a new antivirus software i had 32 viruses!!!
THANK YOU:)
Thank you so much.
I have been looking for this.
raymond .cc blog has realy been solved my problem
Thank You,
Thank you,
it functions successfully after using regedit process
I haven’t been so lucky. I managed to fid the key, the uninstall process didn’t want the password, but the Failed messagebox apeeared and from that time I cannot connect to the network.
I tried to run Repair installation, but no result.
:-((((((((
OMG. I could kiss you right now. I just searched forEVER to find out how to uninstall symantec without a password and you are the only person on the web that could tell me how to do it without manually uninstalling it! Thank you, Thank you, Thank YOU!!!
you’re a genius thanks so much!
Worked for me too. I also had to use the Find functionjust like Greyhaiweenie
Worked like a charm! The key was not in the specified location on this machine, but the Find function located it for me.