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Password to Uninstall Symantec Antivirus Client

Posted By Raymond In Category: Computer

Dec
5
2006

One of my old friend contacted me today and asked me to help him out with his computer virus problems. I checked his computer and he has Symantec Antivirus client installed but there were no Symantec Antivirus server at home. If the server is not around, the client wouldn’t get virus definitions update at all and it’s meaningless to have an outdated antivirus running at background. So I thought of uninstalling the Symantec Antivirus client.

I went to Control Panel and ran Add or Remove Programs. Found Symantec Antivirus Client and I clicked on the Remove button. The progress bar ran for a while and a dialog box pop out asking for password to continue the uninstallation.
Uninstall Symantec Corporate Antivirus password
I asked my friend and he didn’t know anything about it! I couldn’t install any other type of antivirus IF i do not remove the Symantec Antivirus client first. Searched around and found the default password to uninstall Symantec Antivirus client and also a way to bypass the password.


The default password that should work for most of the Symantec Antivirus Corporate Edition client uninstallation is “symantec“. Easy isn’t it? Well it isn’t if you don’t know.

This is what you should do if the default password didn’t work.
1) Go to Start -> Run and type regedit

2) Navigate to:

3) Double click on the value name “UseVPUninstallPassword” and change the value from 1 to 0

4) Close the registry and retry the uninstall.


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  • Change XP Administrator Password WITHOUT KNOWING IT
    • Greyhairweenie

      Worked like a charm! The key was not in the specified location on this machine, but the Find function located it for me.

    • brokmar

      Worked for me too. I also had to use the Find functionjust like Greyhaiweenie

    • t

      you’re a genius thanks so much!

    • Tami

      OMG. I could kiss you right now. I just searched forEVER to find out how to uninstall symantec without a password and you are the only person on the web that could tell me how to do it without manually uninstalling it! Thank you, Thank you, Thank YOU!!!

    • Mirek

      I haven’t been so lucky. I managed to fid the key, the uninstall process didn’t want the password, but the Failed messagebox apeeared and from that time I cannot connect to the network.
      I tried to run Repair installation, but no result.

      :-((((((((

    • Ewnetu

      Thank you,
      it functions successfully after using regedit process

    • rajesh wadher

      raymond .cc blog has realy been solved my problem

      Thank You,

    • http://www.chrislarson.com Chris Larson

      Thank you so much.

      I have been looking for this.

    • David

      THANK YOU:)

    • david

      u saved my computer!! when i download a new antivirus software i had 32 viruses!!!

    • mario

      thank you very much
      Mario

    • Z

      I love you.

    • Shawn

      Thanks for the help on symantec removal I had to take the regestry route thanks again

    • Eddie

      Thanks alot for the help!

    • Alex Ho

      You help me out as well!! Thanks.

    • Tom

      THANKS!!!!!

    • cekkeya

      i use the registry route, but i could not found “value name “UseVPUninstallPassword” “. can u please describe about that to me????please ….and thanx a lot

    • http://www.friendster.com/cekkeya cekkeya

      i use the registery route, but i could not find any value name “UseVPUninstallPassword”…can u please describe a little bit more to me???please and thanx a lot… ;)

    • http://www.--- Sam

      Thanks mate,

      This saved me a lot of frustrations and waisted time.

      Cheers

      Sam

    • Michelle

      Worked perfectly. Thank you so much.

    • Zaxy

      found it under CurrentVersion/AdministratorOnly/Security …on XP however still fails with ‘Fatal Installation Error’ :(

    • felipe

      it worked perfectly, Thanks!

    • http://www.naatan.com/ Nathan

      I had the same problem and found out that (9 out of 10 times) the password is “symantec”.

    • http://www.isensecorp.com Eric

      Zaxy, were you ever able to move beyond the “Fatal Installation Error”?

    • mahmoud

      I want the pass word to remove norton anti viruss

    • http://malandros-ousados.blogspot.com clandestino

      thank u!!!

    • ibrahim Y.

      than you so much that worked for me as well

    • lois

      hi i want to uninstall norton antivarus how do i do it

    • lois

      hi i want to uninstall norton antivarus how do i do it please help

    • Random guy

      Thanks!

    • Shady

      Thank you! That worked, I really appreciate the tip.

    • Julik

      omg !

      thanks .

    • shanth

      Hi,
      Thank you its working i am very happy,, bcoz i tryd all the method this is easy …..
      regards
      shanth

    • maria jose

      I cannot thank you more for this info. I was going LOCA LOCA.
      Gracias!

    • wissam

      Really i don’t know what to add on the words i read before,really really thanks you, i am the IT manager in a big school and i had about 600 computers,about 100 of them were cloned from each others and were not updated the definitions and i couldn’t remove the antivirus,so i had to format them,but only after i read how to edit the registery for not be prombt for a password anymore , i could uninstall and reinstall again norton corporate v9.1.

      Thank you again

    • Doug

      Raymond you are my Hero!

      Thank you so much from all of us here in Portland, OR.

      Jesse messed up, I told him I would tell you about it.

    • David

      To say you rule is an understatement of massive proportions.

    • mohan bhargav

      Thanks a lot

    • martijn

      thanks your grate

    • alfred

      You’re a genius. It worked really fine.

    • rengganis

      I checked my registry, the UseVPUninstallPassword value is already set to 0, but still I can’t uninstall NAV. I took the risk by deleting VPUninstallPassword value, and VOILA… it worked! Thanks for enlightening my way….

    • http://gecoties.com/mrtnclzd mrtnclzd

      thanks mate.

    • http://www.cowboys.com Tony Romo

      Great Info

    • joshua

      thanks a lot ……….
      i have relief from symantec……….thanks

    • Paige

      Thank you for the easy to follow instructions! You rock!!

    • Ben

      Worked like a charm, thanks!

    • http://symantecantivirus harmeetsingh

      username
      password

    • GW

      Worked great ! Too easy. Thanks

    • Thanks

      Worked fine It’s easy. Thanks

    • THANKS!

      THANKS!!!!! WORKED WELL!!

    • techboy

      Raymond, you are a genius!
      At first, I changed the numbers that were in VPUninstallPassword to 0, but of course, it didn’t work…
      So I tried again and realised I looked at the value name wrongly… I changed the one specified to 0 and it’s all worked out… I just hope I didn’t wreck anything by the other value I modified.

    • Marcio Aznar

      Thanks from Brazil. It worked like a glove to me.

    • letal

      thanks. from turkiye

    • Fadi

      Raymond You save my day.
      Thanks a million of Tons Time.

    • Steven

      Thanks, thats exactly what I been looking for.

    • sediq

      hello

      hiiiiiiiiiiiiiiiiiii

    • AFrank

      Add me to this list of fans. I never thought that I would overcome this one. Thanks. And thanks to Google for helping me find you.

    • tarek

      Thanks a millions…….it worked

    • pli

      yo man its working!!!!!!!!

    • Bob

      Thanks for posting this. I knew it would be set in the registry but I had no clue where.

    • http://goodstuff cancerati

      what a default password, lol. glad this was here, else i would have manually uninstalled, ugh.

    • http://thankyou solokkhz

      it worked great

      solokkhz

    • skerryred

      great advice thanks for the help

    • Sampath

      Tks a lot dear. This is great

    • http://thnxalotraymond Renmon

      symantec uninstall password really piSsed me off…

    • http://thnxalotraymond Renmon

      thnx a l0t raymond

    • Ivan

      Top post dude -> what its all about!

    • tonyp

      awesome! thanks!!!

    • Shane

      Sweet!! Saved me some grief. Thanks for the answer!

    • Meera

      You are REAALLY SMART

      Thanx aloot

    • Jake

      People helping people. Gotta love the power of the Internet. Thanks!

    • Anthony Robinson

      I cannot find that REG key anywhere!!! I\’ve done a search and it doesn\’t exist…

      Is there some other way to uninstall Symantec?

    • http://thanksverymuch sonu

      thanks for this

    • Chris

      I finally found the path for SAV Corporate 10. Look here:

      HKEY_LOCAL_MACHINE\\ SOFTWARE\\ INTEL\\ LANDesk\\ VirusProtect6\\ CurrentVersion\\ Administrator Only\\ Security\\

      The rest of this post applies. Thanks

    • Me

      Thanks guys/gals!

    • Shawn

      Thank you for this post!!!!!

      —Shawn

    • Nate

      Thanks Dude!
      I have Avast Pro and now I can finally use it without disabling things!

    • yed

      This worked. Go ahead and try this solution. The uninstall afte the registry change does not even ask for a password again. How does someone find these details out – especially the registray keys and values that needs to be changed, is there a tool to help with this ?

    • EDGAR

      VERY GOOOOOD

    • Mac

      This didn\\\’t work for me. Other PC\\\’s in our office accepted the password \\\”symantec\\\” but one doesn\\\’t. Followed the instructions and I get a message about a \\\”Fatal Error\\\”. Tried to delete the entry like someone else above, although it worked for them, it didn\\\’t for me.

      So what to do?
      Great site anyway, I\\\’ll be back!
      -Mac

    • paco

      Grasiaaas,mussssaaaas grasiaaaaaaaaaaas de un Sevillano.
      Ere er mejó

    • harry

      It works great! Thank you very much!

    • Speedy

      Thank you!!!!! I have looked for password everywhere,, ^^ thanks yet again!!!

    • Jon

      Thanks from Melbourne, worked nicely for me too.

    • Wayne

      Thanks Man!

    • Jay

      Thanks found it with Chris’s post

      HKEY_LOCAL_MACHINE\\ SOFTWARE\\ INTEL\\ LANDesk\\ VirusProtect6\\ CurrentVersion\\ Administrator Only\\ Security\\

    • James Ising

      Thanks dude that saved me some time and frusration :)

      Darwin Australia

    • Martin

      Thanks. this worked perfectly.
      M.

    • dj

      thanks a bunch dude…. you made my day…!!

    • http:/blog.yesbos.com Yesbos

      wow..this is work!
      thanks… :)

    • malavika raghavan

      I’m comment no. 91, but heck, i guess the world can’t thank you enough!! Awesome post – thankyou SO so much. May you live long and well, young skywalker. cheers from India!

    • Paul

      You rock! Thanks a bunch for making this so much easier and faster!

      Worked exactly as written!!!

    • Randy

      MAGIC! Thanks a million!

    • juliette

      Merci infiniment!!!!!!!!!!

    • GP

      Thanks! Totally helped me out!

    • john biondo

      Fantastic, it works wery well, thanks a lot. I had the same big problem, and now with your method it’s alright.

    • Casey

      You Rock!
      Thank you!

    • Mitch

      You are a life-saver.
      Thanks, and I will remember this tip.

    • Рыжий

      Супер. Благодарю автора. Побольше таких людей

    • Trevor

      Thank you so much, the default password worked

    • khokhaaa

      thanks alooooooooooooooooot

    • Ryan

      worked great…..thanks

    • Andrea Del Mar

      uyy Diossss pero que genio jaja muchisimoas gracias por todooo!!!!!! es geniall… yupiiiiiiiiiiiii

    • Haz

      Thanks so much!! So ironic when an anti-virus program is more difficult to get rid of than a virus!!

    • Kevin

      You win at life. Thank you.

    • Tony

      The internets need more people like you!

    • Martin

      On XP 64 Bit, the reg key can be found under

      …\Wow6432Node\Intel\etc…

    • Marat

      Hey, man! Thanks a million times! I just couldn’t get rid of this shitware because of the password and you saved my day! And the uninstall password – how did you come up with it? It was so simple I feel dumb ass!

    • alp

      thanks man , works greate :::)

    • Patrick

      Un grand merci j\’ai enfin réussi à me débarrasser de cette Mer..

    • dragon

      thank’s a loooot
      allah yestrek
      thank you 10000000 time ! lol
      iI mean it !!!!!!

    • kieran

      much appreciated, thankyou!

    • Suhas

      Thank You……All I can say is Awesome

    • CR

      Thank-you for being kind enough to take your time and help us all!

    • jay

      clever boy

    • don

      Fantastic! You don’t want to know how long I’ve neen fighting this thing. I can’t thank you enough!

    • country inn and suites

      This is great advice, followed it exactly and it worked! Thank you so much! We have been trying to get past the password for a week now.

    • Aji Mathew

      Thanks, It works like magic. I am trying it for many days

    • melville

      thanks a lot!!!

    • firerant

      Sonofagun…there are still gems of wisdom on the net. Thanks a million!

    • Harry

      Hi,
      does not work on my PC. The key is not in the registry, but also when trying to add it manually, I get an error message telling:
      Cannot create key: Error while opening the key AdministratorOnly, althought I am an Administrator and also a local administrator.

      Why is Symantec not fixing this annoying problem!

      Regards, Harry

    • Simon

      old post, but helped me out on some old servers.
      Thanks a lot:)

    • http://tgaw.wordpress.com Vicky

      You hooked me up! Thanks!

    • breenik

      Thanks… that was a one click solution for me!

    • Rakesh

      Here is the solution
      There’s an easy way, when password prompt opens, run task manager and END
      task called MSIEXEC that runs under your user account (not system). The password
      go away and uninstall continues

      Ahmet-Ankara

    • Sten

      Thans works perfect

      Sten

    • Siham Zaghtiti

      Thanks a lot!

    • Perfect

      Amazing, thank you so much

    • Ishrat

      By the way Default Password is Symantec for Uninstalling

      Cheer………………………….

    • Jacob

      Worked like Wao!!!
      THANK YOU SO SO MUCH

    • shail

      its worksss..thankx

    • Christian

      Thanks worked perfect

    • LinhNN

      Great info. Thank you very much

    • Alex

      Superman!!! Thanks

    • Oliver

      Worked great. Thanks!

    • srikanth

      Thanks for the info…solution worked for me

    • Will

      Spot on instructions. Windows Explorer only shows a path to : HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect

      Perhaps the full path should maybe be included in the description so people wouldnt have to search for it, maybe getting the wrong path and changing something in their registry they shouldnt?

      Just a suggestion, thanks for the help, in all regards.

    • http://cvamarnath.webs.com amarnath

      thanks man it works ..

    • Luigi

      Yo, thanks so very much… I greatly appreciate it, but I have a question if it could possibly be answered… What does the changing of the “UseVPUninstallPassword” the number from 1 to 0 later effect?

    • Dave

      Yes – worked at second uninstall attempt. Key was:

      HKLM\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security\UseVPUninstallPassword

      I also renamed the value VPUninstallPassword.

      The second Uninstall from the control succeeded.

      Thanks

    • majid

      hey thanks a lot…. i too removed with symantec password only…. thank you.

    • Daljit Singh

      Thank you BoSS,, It’s gone.

    • Taro

      You are the God….. ^o^ thanks u so much

    • http://linux2.arinet.org fajar

      Thanks so much, Symantec is now gone :)

    • Tre’s Lady

      Thank You! I have Been Struggling for months trying to figure out the password. It is amazing what u can find on the internet!

    • Tre’s Lady

      Thank You! I Have tried so hard trying to find the password so i can delete that mess. It is amazing what you can find on the internet!!!!

    • aaron

      Awesome. Thanks.

    • Will

      THANKS SO MUCH, THIS WAS A PAIN.

      CHEERS

    • JT

      You are AWESOME! Thanks! :)

    • :(

      ı cant found lan desk ı can see ıntel but ı cant see landesk pls help me :(

    • Santiago

      This was the final solution, Thanks!

    • Ankesh

      You are awesome!thanks….

    • anton

      Thanks for the info!

    • Daan Darmawan

      I’m gratefull. again thanks, it’s helpfull perfectly, Best ergards

    • Jon McAleavy

      Hi

      Just to add to the millions of posts, Thank You very much, such a simple fix for a VERY irritating problem.

      Take Care

      Jon

    • Lee

      Dude, you totally rock!!! Thanks for the help!

    • hero

      Thanks alot Buddy

    • Andile

      Worked like a charm!

    • Mindy

      Thank you soooooo much! You rock!

    • sunil

      thanks.. al lot!!! it works.

    • limhui

      Really thanks man, now i am able to uninstall it !

      Appreciate That!

    • Rick

      the password I entered was “symantec” and it worked for me.

    • aman

      thanx

    • CoolTekila

      Thanks worked fine for me today the regedit………

    • rani

      hey thanks it worked out for me i was searching for it thank u very much

    • kaustubh nimdeo

      hey… thnaks buddy :D worked really well … wonder how u pple have such a deep knowledge about registries :) .. TY again!!

    • http://urock hardik

      u rock man u just did in on fingers.love u

    • Attila

      You are the best !!!!

      I was able to get rid of this old version, in the most simple way.

      cheers

    • Jay

      Thank you so much for your help – although many have said that! I got Symantec installed on my computer when I was in college – but I haven’t been able to install any other antivirus programs because it was still on my computer even though I’m nowhere near that old campus! It’s great how easy you made everything and how helpful you were! Thank you again!

    • theo

      i was able to uninstall but when i try to install again symantec antivirus, it wouldn’t work and is saying to remove it from the control panel….

      pls help thanks!

    • http://Tiltontop ED

      I had disabled symantec in MS config. When I changed the reg value the uninstall didn’t work, until I reinabled symantic. Big help. Thanks

    • rajat

      i love you achin

    • Yusuf AKDAG

      Dude, u saved my days…
      Worked like charm. Thank you… =^.^=

    • Alicia

      Thanks so much for your input…i have been trying to get rid of that stupid program for months…you rock…:)

    • Darren

      WOW that saved our company a ton of money – we couldn’t do anything with one of our computers and your tip took care of the problem – thank you sooooo much

    • Dorissa

      Worked liked a cham!!! Thanks

    • Lesta

      wad abt 4 Vista , its diff man. Not Happenin??

    • Lotuseater

      Does work “symantec” :)

    • Keith

      Thanks

    • sam

      thanks a lot………..it really worked…….hope u carry on such things in ur life!!!!!!!!

    • Mrinanka Dutta

      I apply all password but not removed……
      plz give me a password.

    • Anonymous

      i got an error message but what you told me to do worked fine. thanks!

    • Miscellt

      Worked perfectly. Thank you!

    • slayer3n

      Thanks, this really work :)

    • kosta

      You are the best.

      I was able to get rid of this old version, in the most simple way.

      Works For me…

    • Mark

      Thank you :) Worked :D

    • PETER

      WORKED LIKE A TREAT, THANKS

    • nish

      hey it worked for me yaar

      tanx a lot

    • Ketan

      Thanks a lot brother!
      It worked for me as well!

    • Ikithme

      THANK YOU SO MUCH!

    • Karol

      Awshum::.. So0 glad I found this!

      *~(^_^)~*

    • Rachel

      This helped so much! I went to a big university last year, but a year later now and I kept having the problem where I couldn’t install my own anti-virus. I’d looked so many times, but everything I found wanted me to download something, and I thought screw that! Thank you SO much!

    • hussain

      thank u it works

    • Adam

      Worked a treat! Topman!

    • Nike

      Thank you,it’s very good!!!

    • atul

      thanks a lot for solving my problem

    • http://Thankyou! Xavi

      Many Thanks!

      Perfectly explained… and WORKS!

      Best Regards,
      Xavi.

    • Lord Vader

      It was so simple, even a caveman could it. Thanks for the info – saved me big time!!!

      Lord Vader

    • Rayudu

      it worked thanks a lot mate

    • Ol

      Perfect!

    • Caleb D. Fuller

      thanks a million, i waited forever on the hotline… and every tech support person on the phone told me the same thing, “that’s not my department let me give you this number to try”

    • R. J.

      Thank you very much! Worked perfectly (registry key was in the exact location you described).

    • http://regeditworked! Riley

      Hey I just bought a used computer with Symantec on it and I couldn’t get it off but you totally fixed it thanks!

      Riley

    • Dennis

      Thanks a bunch dear! Worked liked a charm indeed :)

    • Randy

      Wow tht was simple thanks for the help!

    • http://www.pcvirusremoval.tk julia robert

      Thanks..it works for me…

    • KulD

      thanks it worked to my relief….thanks alot

    • ast

      thanks a lot. I was facing this problem from long time. ur help allowed me to unistall symantec succesfully.

    • Dev

      I would rather thank Nathan ( post no. 23)

      Symantec is the password Guys most of the time

    • Sammy

      Great Post, work Great
      Thanks

      Sammy Lo

    • Quiver09

      Worked for me. Thank You

    • miky

      Very good

    • Bhupendra

      great job, thanx dear

    • Simon

      THANK YOU VERY MUCH :-)

    • Calin

      very helpful; thanks !

    • Riyaz

      That was clear and That was a great help. Key is correct.

      Thanks a lot again.

    • Keerthi

      This is very useful, let me time to do it

    • kaks

      you deserve applause dear.. thanx a lot

    • fireyin

      It’s work, thanks for your hekp

    • Omar

      that did work.

      thanks.

    • sam

      Thanks a million – spent an absolute age on tech support website & phone – no help there at all. Much appreciated :)

    • lucky

      thanx dev……………symantec is the password.

    • helpful

      thanks, this helped me!

    • navjot

      I can’t figure out the password for the SYMANTES ANTIVIRUS CILENT. If anybody knows the password then please email it to navjotriyat@gmail.com.

    • iqbal

      thanks……….

    • mak

      it works….!
      Thanks….!
      but i have question.
      doing this will affect my any other installation in future?
      pls give me answer.

    • mak

      no …….. it dosnt work….
      :(
      showing fatal error is coming.
      why it is so?

    • Tina

      It worked!! Thanks for the info. I’ve been looking online for several hours for a solution. I didn’t want to pay for a program to remove a program. You saved me some $$$$. Thank you, thank you!

    • beth

      Thank you, thank you, thank you!!! I finally got that thing off my computer!

    • Paula

      YAY! Thank you soo much.. You saved me from having to ask my company!! YAY!!

    • http://sunnydadude.blogspot.com Nirjhar

      Thank you SO MUCH.
      You literally saved my ass.

      REPSECT.

    • husen from maldives

      yeahhhhhhhh it worked …….. thnkssss so much ….

    • http://default Anil Eadara

      stiil it’s asking password

    • ADT

      Friggin’ awesome. Thanks!

    • Rishi

      U rock man!! It works

    • Erica

      It worked like a charm!!!! Thank you

    • Ei Ei

      It was solved for a number of computers, but one computer show “fatal error” and can not uninstall. Let me know that problem.

    • vibin

      password is symantec :) enjoy

    • Vincent Samuel

      I am so dissapointed the key for the antivirus isn’t typing.

    • John

      Oh, God, thanks a lot for that. I’ve been trying to get rid of that thing for several hours now. I bought the AVG Threat Labs (avgthreatlabs.com) that apparently can scan webpages before you actually access them , which is great for me, since I am an intense internet user, but because of Symantec I could not install it. It kept blocking me. Now my comp is finally free. Thank youuuuuuu

    • Stu

      John, I’m quite sure you didn’t buy AVG ThreatLabs (http://www.avgthreatlabs.com) as that is a site is dedicated to security ratings and is not antivirus software (http://www.avg.com/us-en/internet-security). TL is a very useful site which tells you about site threats.

    • Kobe

      John, I think you are a bit mistaken, AVG Threat Labs is not a product, but a website providing free threat report and website ratings. What you bought is probably a standalone product from AVG.

    • Matt

      John, Hey, you seem talking about AVG Internet Security (http://www.avg.com/us-en/internet-security)? AVG TL (http://www.avgthreatlabs.com) is their website offering free website ratings and threat detection.

    • http://www.zolex.se Rodge in Sweden

      Thanks man!

      Had the exact same situation here!

      Your password worked fine :)

      Thanks for the help!

      Rodge

    • nick

      omg. thank you so much. i have been looking fore an anser for over a week now. thank you sooooo much.

    • Ben

      Thanks vibin, password was symantec.

      But could not find key entry in orginal article.

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