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Problems installing Symantec Antivirus Corporate Edition

Posted By Raymond In Category: Computer

Jun
29
2006

I was having problems installing Symantec Antivirus Corporate Edition client version yesterday in my work place.
There are 2 methods to install Symantec Antivirus Corporate Edition.
First method is put in the CD and wait for the autorun to appear and click on the “Install Symantec Antivirus” bar.
Symantec Antivirus Corporate Edition CD autorun

Second method would be browsing the content of the CD, and run Setup.exe from the SAV folder.
Browse Symantec Antivirus Corporate Edition CD

Either method is the same. First method actually has an interface where you can click the button and it would call up Setup.exe from the SAV folder. If your autorun has been disabled, you can use the second method which is browse the CD contents and run Setup.exe manually from SAV folder.

The server version of Symantec Antivirus Corporate Edition has already been installed. I wanted to install the client version of Symantec Antivirus that will be managed by the server yesterday and was unable to do so.


Usually during setup, it will show you a few options that is client server options, setup type and network setup type.

Client Server Options
Symantec Antivirus Corporate Edition Client Server Options
1. Client Install – Choose this option if this computer is to be unmanaged or managed by a computer running Symantec Antivirus Server Edition.
2. Server Install – Choose this option if this computer is to be a Symantec Antivirus Server and will be managing other client computers.

Setup Type
1. Complete – All programs and features will be installed. (Required the most disk space.)
2. Custom – Choose which program features you want installed and where they will be installed. Recommended for advanced users.

Network Setup Type
Symantec Antivirus Corporate Edition Network Setup Type
1. Managed – Choose this option if this computer is to be managed by a computer running Symantec AntiVirus Server Edition.
2. Unmanaged – Choose this option if this computer will not be managed by a computer running Symantec AntiVirus Server Edition. For example, your home computer.

Problem I encountered while installing the client install was, the options above was not displayed but I could still go on with the setup. However, after the installation just started, I got an error message saying “This MSI must be launched through setup. For more information, please visit http://www.symantec.com/install”
This MSI must be launched through setup. For more information, please visit http://www.symantec.com/install
I browsed the CD and ran the Setup.exe manually. Still the same error message and couldn’t complete installing the client install of Symantec Antivirus Corporate Edition. I ran Symantec AntiVirus.msi, still the same error message and couldn’t complete installing.

After trying to install a few times and failed, I noticed something different when the setup was being run. For a very quick few seconds, the setup displayed a very important information saying “Searching for related applications. Found application: {C6F5B6CF-609C-428E-876F-CA83176C021B}”
Searching for related applications. Found application: {C6F5B6CF-609C-428E-876F-CA83176C021B}
I believe that {C6F5B6CF-609C-428E-876F-CA83176C021B} entry is located in Registry and it is to identify a software.
I noticed that this computer I was trying to install the client version of Symantec Antivirus Corporate Edition already has Norton Antivirus 2005 installed! After uninstalled Symantec Antivirus 2005, rebooted the computer and now I am able to install the client version of Symantec Antivirus Corporate Edition.
I no longer have the screen which says Searching for related applications. Found application: {C6F5B6CF-609C-428E-876F-CA83176C021B} and also I now have the client server options, setup type and network setup type during installation.

Not a very big problem but I guess I was lucky because I was able to locate the problem at my first try.


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    • http://www.symantec.com/install Stuart Balheim

      I’m attempting to Install the new Norton anti virus software provided by rogers , during the Installation process I’m told to remove the old versionsthat where previously installed before I can begin. When attempting to uninstall the anti virus software I get a message that a file is missing called (insopts.dat)
      I’m not sue as to what I have to get around this problem and uninstall this old software ??

    • http://raymond.cc Raymond

      Hi Stuart, can you try reinstalling your old Norton Antivirus, then uninstall again?

      Another way you can try is to find the file “insopts.dat” from a computer that has Norton Antivirus, copy it to your Norton Antivirus folder and try uninstalling it again.

    • anil

      have windows xp service pack 2.

      when i start windows this happens:

      a window pops up saying “preparing to install…”
      then another smaller window pops up over the top of it saying

      “this msi must be launched through setup”

      the only option is to click OK so i do, but then this little window pops up an extra two times. when i have clicked OK three times all the windows disappear.

      anil gautam

    • Mary Ann Burick

      I have a new computer that came with nortor virus insnstall with three months free but I already had bought the two year subscription in November 2006 and when I try to install it there is an error. sos
      I did it on line so I don’t have a CD. I do not have any internet protection now.

    • Sachin

      Hey people, can you plz all send me email and ask for any problems that comes durring installation of the new software, i would like to share my ideas and opinions thanks bye.

      send email on sachin4002@hotmail.com

    • http://microsoftinternetexplorerprovidedbtnetzero? sarwat Rizwani

      Netzero sent me neww disk of Norton Anyivirus, Iuninstalled the old version, but this one gives me the error 1723, i.e a DLL required go to symantec.com and I find no solution here either. what do i do? please help thank you.

    • Raymond Kennedy

      I am trying to reinstall norton antivirus as i have had to put in a new harddrive. I have an account. What do i do?

    • okwuchukwu emeka

      Please how do I I install Symantec antivirus corporate edition for workstation to a client over the network.This is to be installed into various workstations from one the server.

    • waqar

      Please let me know the process of syamentic antivirus on a clinet system in manage setup. becuase i have a server and i have already installed the symantec antivirus server on my windows server 2003 system.
      Now i am getting dome problem. whenever i select the managed option and give my server name it shows an error like e.g make it a primery server.
      Please send me the whole step by step process.
      I shall be very thank full to you.

    • waqar

      Please let me know the process of syamentic antivirus on a clinet system in manage setup. becuase i have a server and i have already installed the symantec antivirus server on my windows server 2003 system.
      Now i am getting dome problem. whenever i select the managed option and give my server name it shows an error like e.g make it a primery server.
      Please send me the whole step by step process.
      I shall be very thank full to you.

    • Ragesh

      i hav a windows xp sp 2 pc that conneted wirelessly to my companys net work .. whn i am trying to install symantec antivirus client from our anti virus sever its showing one error message … plssss help

    • manishi

      I have installed Symantec corporate edition 10.1.6.6000 on windows server2003. but the SAV timer service is unavailable. The event viewer is showing error ID 1004.

      I cannot install the live updates on it.

      On client side, whenever i select the managed option and give my server name it shows an error like e.g make it a primery server.

      please advice

    • Faruk

      Hi

      In My pc symantec Antivirus Corporate Edition is already installed but when i try to to sacn my Pc at that time this error display —Could not start sacn sac engine returned error 0×2———–for that what i can do?

    • http://antivirus arun

      i have install antivirus for 2 purpuse .

      1.first antivirus is macafee for internet purpose

      2.second is symantec is for laptop purpose

      3.why system is slow

      4.due to 2 antivirus

      5.please tell quickly

    • http://www.raymond.cc/ Raymond

      It is not advisable to run 2 antivirus on 1 computer because it will cause problems and also slowness to your system.

    • guru

      i am trying to install the corporate edition onto my laptop and every time i try and install it says log on as administrator but its my personal laptop and i am the administrator for that computer
      any ideas how to solve this problem

    • Vimal

      Hi, I have installed free symantec antivirus from the net but it has not installed completely due to some reason. Now, when I right click any file, I’m getting a prompted box where symantic searching for place where Symantic is installed and asking to insert installation CD. When I’m guiding it to the place where it is installed it says unable to find Symantic Antivirus.msi is not found. It’s giving lots of trouble to me. When I’m trying to uninstall it from Add/Remove program it showing some fatal error msg.

      pls help me.

    • hehgla38

      estoy tratando de desintalar symantec antivirus version 9.0 en el icono q aparece en la barra de el escritorio aparece un simbolo de admiracion y no me deja actualizarlo ni quitarlo para instalar otro antivirus por favor si anguien sabe la respueta se lo agradezco

    • yasir

      symantec server is not appear in client side during the installation how to solve this problem?
      plz help me i m waiting your reply plz

    • ganesh

      iam instaled symantic corporate managed in clint.it is not cunnecting to the server .it is displaied som errer ,that is fair wall to be installed .how to rectifaid tis froblam

    • http://iwantheSymantecAntiVirus.msi nalny rhani

      who can send mt the file of : Symantec AntiVirus.msi
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      please! it is missing in my lap top.

    • vish

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    • http://frage sachin4002@hotmail.com

      ich komme nicht mehr in mein programm rein ich weiß auch nicht mein paswort und benutzernammen

    • disgusted white male

      “easy to install”!!! NOT!!!! Norton products used to work fine, but i’ve experienced nothing but trouble lately. Last year’s Norton 360 fiasco and now NAV2009. NAV2009 does not install easy. maybe it does on a new computer with nothing else loaded. I’ve been chatting with Symantec tech support for over 4 hours on two separate occaisions. They had access to my computer and still can’t install NAV2009. IMHO, if you have a norton virus program running now, just pay for the subscription to be extended. I wouldn’t upgrade unless you want to lose use of your computer and spare time.

    • question mark

      i\’ve a problem during setup symantex antivirus. i run the Setup.exe and i get some ODBC setup screen for a few seconds then it goes away and i get a popup \”Setup Error 742\” \” The Source folder command…..so what should i do? please reply to my email. TQ.

    • Mohan

      i had installed symantec antivirus 10.1 corporate edition in my system , after which iam not able to locate my network computers. Moreover when iam trying to ping from cmd reply is not coming from the remote computer/ lan computer, whereas when iam trying to ping the system where i had installed symantec antivirus reply is coming very well ……plz. help me out ,,,why reply is not coming from the remote computer ,,,

    • Elijah

      i bouught 2010 norton ant virus after installation it needs to be actvated on the net where i am i do not have net connection is there another way i can go round this problem

    • inderpal singh walia

      I have installed Nortorn2010 on computers (LAN system).
      We have ERP-system in foxpro for dis. From last 2-3 months when dos based programs hanged. What to do?

    • inderpal singh walia

      I have installed Nortorn2010 on computers (LAN system).
      We have ERP-system in foxpro for dos. From last 2-3 months dos based programs hanged. What to do?

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