I just bought a 12.1″ Acer TravelMate 6293 laptop to replace my big and bulky 15.4″ Acer TravelMate 4100. Initially I planned to buy Sony Vaio but it after comparing the price and specifications, Acer gives a better deal although I know that the quality of Acer is much lower than Sony Vaio. The quality and finishing doesn’t really matter so much to me because I am always using an external keyboard and mouse to avoid strain injury. I am only looking forward on the portability as it weighs less than 2KG and also it is using the latest Centrino2 processor with 2GB DDR3 ram which claims to draw less power and provide better performance.
The salesman told me that Acer no longer provides Recovery Disc to restore the system back to factory default anymore. I had to create them myself from Acer eRecovery Management with 2 DVD discs. The funny part is the salesman told me that the recovery disc can only be created ONCE. I was frightened by what the salesman said and I started to do a lot of research on the laptop recovery system.
I read a lot of forum posts and found that my Acer’s laptop hidden partition is totally different from what other people are getting. For example, many people has been successful to unhide the hidden EISA partition using Symantec’s PowerQuest Partiton Table Editor PARTEDIT32 tool. I’ve disabled D2D in BIOS and tried to set the hidden partiton type to 07 (Installable File System NTFS ,HPFS) but everytime after a reboot, the PQSERVICE partition will automatically be reverted back to the default type. I tried booting in to Safe Mode, the type shows 07 but I couldn’t see the hidden partition.
Then, another different issue is regarding reverting the MBR back to the original Acer’s default MBR. Let’s say the Acer laptop is preinstalled with Windows Vista. You hate using Vista and formatted the hard drive to reinstall Windows XP. By doing that, you’re actually wiping off the MBR records and you can never use the Alt+F10 to launch the eRecovery Management to perform system recovery. Fortunately on older laptops, this can be easily fixed by extracting the rtmbr.bin and mbrwrdos.exe file from the hidden PQSERVICE partition to restore the MBR to the original state. Weirdly, my Acer TravelMate 6293 PQSERVICE hidden partition doesn’t contain mbrwrdos.exe and rtmbr.bin files :(
To me, the current recovery method implemented by Acer and many other laptop manufacturers are just CRAPPY. No doubt that it is easy to restore the system back to factory state for basic computer users, but for a slightly more advance user (but not too geeky) who knows how to format a hard drive or mess around with partition, they could wrongly delete the PQSERVICE partition causing them unable to perform a system recovery. I guess many people also knows how to install Windows XP and by doing that, they’re wiping off the MBR and won’t be able to use the ALT+F10 hotkey during bootup to launch the Acer eRecovery Management. So if you screw up, you’ll have to fork out money to get the manufacturer to restore back the hidden PQSERVICE partition and the default MBR.
After reading a lot on forums regarding the hidden partition and MBR, I think it is VERY important that these steps are taken IMMEDIATELY to prevent from spending unnecessary money in bringing back the laptop to manufacturer to have them restored.
1. Create Recovery Discs
- Usually laptops that doesn’t come with recovery discs has to be manually created. In Acer, it can be done from Acer eRecovery Management. Even if you’ve accidentally deleted the hidden partition, can you still restore the system back to default state using the recovery discs.
2. Backup Master Boot Record
- If you’ve removed Vista and installed another operating system such as XP, but would like to revert back to Vista, you can restore the original MBR and hit the Alt+F10 hotkey during startup to launch the recovery system from the hidden partition. Here are 5 free tools that you can used to backup and restore MBR (Master Boot Record)
3. Backup EISA hidden partition PQSERVICE
- I’d say that this step is the most important of all. Having the hidden partition is better than having the recovery discs. There are many third party partition tools that can handle hidden partition but I found that the free version Macrium Reflect is an excellent free tool that is able to easily detect, backup and restore the hidden PQSERVICE partition. It even automatically backs up the Master Boot Record whenever you create a backup.
To backup PQSERVICE hidden partition. Run Macrium Reflect, right click on PQSERVICE partition and select Create Image of ’1 – PQSERVICE’.
Select a backup destination, you can backup to your local hard disk, network shares or even CD/DVD discs. Should take less than 20 minutes to backup the 13GB hidden PQSERVICE partition. Next time when you want to restore the backed up PQSERVICE partiton, simply create a Macrium Reflect Rescue CD (preferably Linux), boot up the computer with the rescue cd and load the image.
To view the contents of the PQSERVICE hidden partition, just double click on the backed up image file that you created with Macrium Reflect and check on the checkbox. It will amount the backup image on new drive letter.
You can now view the PQSERVICE contents from My Computer by accessing the mounted drive letter.
Once you have done all the 3 steps above and store the backups in the proper place (external drives, DVD discs and etc), you can pretty much do whatever you want on the laptop without having any problems in restoring the laptop’s system back to the original state.
Related posts:
i have one doubt… am using a aspire time linex 5830 t and its comes with win7 basic 64 bit .. presently am using a winultimate 7 64 bit… and i copied pqservice in my HDD … now what my question is how i can use the thirdparty softwares from this … or in which folder it s there so tht i can have all my softwares which was there with windows 7 basic… any idea?
if you can’t found mbrwrdos.exe, you can try using : mbrwrwin.exe install rtmbr.bin
good luck
You can accesss your hidden partition on your acer laptop at anytime.. Just Shutdown and then start your computer. When you see the all black screen with just acer on it hold down alt then push F10. You must do this twice in a row.. So Alt F10 + Alt F10.. Then just walk through the steps .. As long as your drive has not been formatted your PQ will be there. Dont buy a stupid Pq service.. Any ?s feel free to email me ds41877@yahoo.com………From Acer Tech Expert……Acer Tech support sucks but you need to talk to the right advisor there and you would think different.
hi ppl
I live in santa maria , azores island, in portugal, and is very dificult to find pqservices from all brands
can you give one site that gives the pqservice for download?
or let’s make one guys
I’m a technician and fix computers
that willl help a lot
thank’s in advance
You likely must put in the directory or change directory first for the DOS prompt, as it does not check all folders for the executable.
x:\ cd d2d
x:\d2d\d2d32.exe
or however it looks. It’s been a while since I used DOS, but I know that the command directory is the current folder you are in, (plus any listed in the system.ini file or whatever one it uses these days)
Hi, Shane,
I tried your method on my Acer TravelMate 8472TG, but it doesn’t work. It said the d2d32.exe is not a recognized command. What’s the problem?
How do you fix the error 0xd000000? I have the recovery discs sent to me by acer and they still don’t work and acer’s support is crap. I see all kinds of blog articles on the same error but none say how to fix it?
ACER RECOVERY 2010
Hello, world everyone. Now i’m new acer engineer for the new first time. I’m deaf… So please everyone must not comment any volience and etc. If anyone is volience then I won’t help you for whatever.
I want to share us about how to install Acer Empowering Management to work OOORRRR wanna all the system factory restore back like if you bought and purchased only ACER laptop…
Easy… PLEASE FORGET ABOUT PTEDIT32.exe and ACER MBR for ALT+10 repair for ”D2D’ enabled.
Please be sure if acer laptops must be sure to check if the ”PQSERVICE” where it is been hidden about 10GB. Please leave it alone for whatever. If you try to open the pqservice partition with the PTEDIT32.exe so it may damage. Attention please don’t delete and format the ”PQService” from the hidden partation.
WARNING NOTICE!!!!
Easy. Please backup your all important datas and documents to the external drive or burn on the CD before you want your system factory get back.
Step:1
If you have OEM or illegal Windows 7 or Vista CD. Please boot it with DVD. Don’t worry about it if you reinstall… (Forget it)
Step:2
Easy, if the windows vista or 7 is loading as startup from the bootable DVD.
Step: 3
Select ” Repair” on the Windows bootable if it is loading the setup startup.
Step 4
Go to open the windows command prompt from the system repair
Step 5 ( Final)
Attention *** Be sure if you have PQSERVICE on your hidden partition for ONLY ACER…
Step 6: Be sure the command prompt drive must be volume of letter ”X” that’s why the PQService had been hidden with secret of the volume drive. E.G
X:\……………………………..
Please don’t change any volume letters like C:\ or D:\ or E:\. Forget it…
Step 7: TYPE ” d2d32.exe” then it will startup the Acer Empowering Recovery Manager for restore all the system factory from the PQSERVICE’s hidden partition stored.
Goodluck! Enjoy!!!! Ho! If you have 64bit then type ”d2d64.exe’ that’s all.
If the system factory will be restored most’s everything like,” NTI Maker, NTI, Backup, Acer Acrade Deluxe, much more.. and drivers will remaining. DON’T WORRY or STRESS..
I hope you must not download your laptop’s driver from the Acer’s website. DON’T WORRY!
Hi can u give me Acer PQSEervice partition backup bez i lost all… s.sivaraj@yahoo.com
Fantastic – thanks lots!
I don’t remember setting it, but it is one of my favorites that I would have eventually tried if I found myself locked out.
Me 2 alison. I opted in for a Windows 7 beta test. Installed windows 7 but the beta ran out so i went to try and go back to my oem Vista. Before i put w7 on my computer i made sure i had a clean recovery disc for when i needed to go back. I initialized installation got to 69% and get the same error Restore failed-Reason 0xd000000a. I don’t understand what is going wrong. The oem partition is still there PQService. Even tried installing from that and still had problems. Missing files. Both of my other partitions are completely wiped thanks to the w7 installer. Is there any way to recover? or is it time to just go spend 300 dollars on a new os.
Hi.
I did create Recovery Disc from Acer eRecovery Management with 2 DVD discs. My problem is I have a new hdd but when I install the disks it ask me for disk2 and then I get a message. Restore failed-Reason 0xd000000a. So I have a Vista disk that my friend gave me because he hates Vista and if I install that my pc is working. Can you please help me???
Happy once again. Just noticed that I had failed to name the new partition as PQSERVICE. The moment I reverted this partition to type 07 and renamed it to PQSERVICE following by changing it’s type back to 12 and booted, the Acer e-recovery management started functioning as a brand new laptop from Acer both at boot and any time when the computer is on. Having done that, I used a system restore from April of this year to restore all the useful software in a functional status. The recover merely took 18 minutes with tonnes of software installed.
I am wondering if I could place these recovery files on the PQSERVICE drive, may be every time I will use e-recovery, my computer will revert to the settings from April. Currently I have to copy these e-recovery files from an external USB drive onto the D drive, following which ALT+F10 provides the option of recovering back to April or to the original factory default.
Even if I am not successful at making that happen, I am a very happy camper since my computer is working as if I had just received it from Acer. It appears to work better and has tonnes of free space for all my files. ST9500420ASG from seagate is an amazing 7200 rpm hard drive, super queit, fast, low power consumption.
Thanks Ray!!! What your post taught me I will always cherish.
Just restored all acer tm6592 to a 500GB seagate drive. Everything started and worked like a charm. Am able to restore all the system/settings/programmes from a user back using Alt+F10 at the time of boot (it offers me to restore from user back up). The only problem being that acer e-recovery is not showing up under acer empowering technology hence am performing another fresh restore to fix it.
Original 200 GB, switched to 320 GB and now the 500 GB. Will keep you posted. Any thoughts on how to ensure Alt+F10 continues to work from boot as well as from normal window’s screen?
I backed up using Macrium Reflect using default settings, it created two DVDs of my PQService partition. I created Rescue Disk and then booted with the Rescue Disk. In the Rescue Disk interface was loaded it ejected the disk to enable me to load my Backedup image(which was in the two DVDs). After inserting the backedup image disk I navigated to the dvd drive in the Reflect interface and clicked next. It says “cannot locate valid image”. I tried many times but it didnt work. So I made another backup using not the default settings this time. I changed to “clone” and “no compression”. It backedup in 3 DVDs. Again Booted with the Rescue disk and tried to load the newly created backedup image. Still get the same error “can not locate valid image” Does anybody have any clue, if I am doing something wrong? . Just for info my laptop is still running fine, I am just doing exercise because I am planning to upgrde my HDD and I want to install PQService in my new HDD. Thanks and Appreciate for your help.
Click Cancel to go back to Vista Recovery wizard where you have many options to repair your computer or restore the
system point.
I meant click NEXT, not Cancel.
Hi Raymond,
Great article you wrote here!
I did the same messy thing with my Sony Vaio Laptop by installing XP many times on c:
It took me 3 days of research and thinking to finally figuring how to restore the mbr info
Actually the mbr on c: has nothing to do with that or it has something to do in some kind of ways, i’m not sure. However, the important thing to know is that the hidden partition do a back-up itself everytime the bcd file is overwritten.
Vaio laptop, like every other laptops that have a hidden partition. This partition itself has an OS to run the
Recovery. When C: is installed by another OS (Linux, XP,…) the mbr info is overwritten in every partition that is
bootable. This applies to the hidden partition too. That is why you cannot launch the Recovery by pressing Alt F10
or F10 (depending on laptop brand).
To fix this you need a Vista Recovery CD or the Windows Vista DVD itself to launch Vista Computer Repair Service.
In Windows Vista setup first or second windows (depending if you have to choose the language and keyboard type)
Click Repair Computer in low left corner. It might not list the partition that you wish to repair. Even if it is
listed there, you cannot fix it just by repair its boot information from the CD/DVD.
Click Cancel to go back to Vista Recovery wizard where you have many options to repair your computer or restore the
system point.
Open the CommandPrompt
From here, you need to go to that hidden partition. iF YOU know its drive letter, great! Otherwise, just try one by one till you reach there. If it is not there, you can use diskpart to make it available. For command syntax with diskpart technet.microsoft.com/en-us/library/cc766465.aspx
From this partition, use CD command line to get into boot folder. Type dir /a:h to display the file ‘bcd’. You will also see in this directory the backup files of bcd. I don’t remember how many times did I mess it up but I saw 4 backup files there. What you do is to restore the original ‘bcd’ file (usually the oldest backup).
Use the attrib command to remove read-only and system attributes from both backup and current bcd file. Then use copy command to copy the backup file to the current bcd. You will be asked if you wanted to overwrite the file, type Y then Enter to confirm.
Exit CommandPrompt and restart your computer. Press F10 continuously as POS, you will be able to launch the manufacturer’s Recovery Partition.
Cheers ! :)
Hi,
Do you know if there is any way to rebuild the hidden partition on an Acer after it’s already been lost? I have an older acer laptop and the the PQService partition was deleted during an error while restoring it. I have the original recovery disks (it shipped with recovery CDs) as well as the recovery DVD created with the proprietary recovery program. Since these presumably have the same files, can these be used to re-create it?
@John
Did you disable D2D from bios or not? Because I already lost my PQSERVICE but I already make the backup. is it possible to run Alt+F10 without copy MBR from old OS?
Thanks
Hi Raymond. Can you please, upload or send me these files:
- Restore.DAT
- SystemCD.DAT
- AcerBoot.iso
- 50_CR.DAT
- ImageInfo.dat
- NAPP.DAT
- RCD.DAT
carlos434343@yahoo.com
I need to rebuild my recovery partition and I lost these files. Thanks
After trying every which way to get the restore disk to work, I finally succeeded by doing this procedure: I used Partition Magic to make a 5012 MB, FAT32 partition at the beginning of the drive. I then made a partition in the remaining space but did not format it. I ran the Macrium rescue CD to install the Acer Image file from my DVD onto the FAT32 partition. It would only get to 8 percent and quit, so I copied the image file to an external hard drive and it finally loaded. (That may just have been a problem with the DVD) I rebooted, hit Alt + F10, and the Acer eRecovery program started restoring everything.
thxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi Ray,
I have an acer Aspire 1640z with the message ntldr is missing. I checked different post showing how to fix this problem with no luck. I accidentally format the c:\\ partition, attempted to install using NTFS producing error \”driver_unloaded_without_cancelling_pending_operations partmgr.sys\” during the format process. I then later found out that ACER shipped this laptops using FAT32. I still see the hidden partition EISA utilities approx 4gigs. I also was able to get a hold of the system disk and the recovery disc for this laptop which I order from acer. I\’ve been attempting to solve this for quite some time not being able to resolve the problem using the recovery disc and the system disc. Is it possible to access the EISA Utilities directly from the laptop in order to resolve this error? If so what steps should I follow? Your help is greatly appreciated.
Thanks in advance. Please help!
After formatting with XP I again tried to install the factory default vista from Recovery Dics which I hav created from eRecovery in Vista……It loads all files correctly then restarts then it tries to install drivers . After fex files getting copied suddenly Its showing a msg “Windows could not update the computer’s boot configuration. Installation cannot proceed .” PLZZ HELP ME GUYS…..CANT UNDERSTAND WHAT TO DO….I hav tried with PQSERVICE PARTITION too. Copied all files then restart and at same point its also stops. SO PLZ GUYS….Neither the PQSERVICE DISC Nor the Recovery Disc can solve this boot configuration update problem…..plzzzzzzz tell me what to do….
Hey Guys,
I hav backed up the PQSERVICE partition with Macrium and created a rescue disc too. Then I formatted all drives and installed XP.Then Then I copied the backup files in one drive then with Rescue Disc I hav transfered the PQSERVICE back in drive. BUT WHEN I AM TRYING TO RECOVER USING Alt+F10 . Its not working. What to do ???? HELP PLZZZZ……URGENT…
Ray,
Deep, were in the same situation now, i downgrade my acer 4920 to XP, and now i want it back to vista again. i haven’t back up the MBR before i formatted may laptop. the hidden PQservice partition is still available, guys how can i back this to vista and restore it from the hidden partition? i tried Alf f10 nothings happen. thanks in advance..
(sorry for my poor english)
@Ray and Mr Pleez or any other guys,
I have two questions:-
1. I hav copied the PQService partition to 2 DVDs with Macrium Reflect, Does it contains all MBR,Boot sector files along with it , OR Do I need to copy the MBR or bootsector files separately. If YES then How? (which someone said is stored in C drive,without which recovery will not start with Alt+F10.)
2.Lets say I hav deleted all partition and created again as I need and installed XP in C drive but then can anyone plz tell me how can I install my manufacturers Original Vista again . ie how can I place that PQSERVICE partition back to its place and recover from it. Plz mention Steps.
3. Once I copy this PQService Partition onto the new hard drive, do I have to change the partition type to a certain kind so that it becomes hidden again as Original.
Thanks In advance. PLZ HELP !!!
Thank you for your excellent post Ray. I was successfully able to upgrade from a 200GB 4200 rpm hard drive to a 320GB 7200 rpm hard drive on a TravelMate 6592G. The fun part is that my new drive is an exact replicate of the original one, allowing me all the functions eg. recovery to original factory settings as well as to a very recent one. As a result I did not have to install anything again, not even a single software and never had to resort to other softwares eg. Acronis etc!
actually i think that i dont know which value do i have to change in ptedit32. can you tell me this (with very specific instuctions because i dont know much)!
hi ray!
i have an acer aspire 7520 and i want to restore to factory settings but i have forgotten the password! i have done a little search and i found out that the pass is stored in this hidden partition (pqservice). i have downloaded ptedit32 and i did the steps to see the hidden partition (disabled the d2d recovery from bios, run ptedit32) but it is still hidden! is there anything i\’m missing?
with regards
Hi Raymond!
Using Macrium, I made a back up of the PQService on to a DVD. I have an acer TM6592G with a 200GB 4200 rpm hard drive.
Having installed Macrium unhid the partition PQService and I was also able to copy it directly (no back up…plain copy and paste) and burn it to another DVD for future safe keeping.
I want to upgrade my hard drive to 500GB. If I copy this PQService to the new hard drive using external USB connection, then put the new hard drive in my Acer 6592G, will I be able to utilize this PQService to extract everything like it was on my 200GB hard drive? I have read about other people doing that by changing the PQService partition type and then resetting it back to the original one after copying it onto a new drive.
It has been mentioned to copy the original mbr so that it will continue to identify everything the normal way. Some postings state that if the correct PQService and mbr are copied and the partition is set to the original type (I don’t know what that is) then once the ACER recovery starts, it formats drive C and D like routine and then installs windows the original way.
I have two questions:-
1. PQService that I copied, already has an MBR so do I really need to copy that MBR. Please note I am talking about the PQService mbr that is on a partition that only starts with Alt+F10, otherwise this partition is not active. How do I get the new hard drive to start the installation process on the new drive, do I need to do something else too?
2. Once I copy this PQService Partition onto the new hard drive, do I have to change the partition type to a certain kind so that it initiates the normal processing or it would automatically start the original factory-like default settings?
3. In another post on a different site (where I queried about PQService), it was mentioned by someone that after changing the partition type of PQService, copying it and the mbr, re-changing the type to original on a new hard drive with no other partitions, actually made the original Acer Recovery and it installed everything just like new on a new hard drive.
I am a novice and my questions might appear naive. Please address at your convenience so that I am able to pull this stunt!
Your Acer’s PQService looks the same as mine… try finding mbrwrwin.exe in the rytools folder, took me a while, but that is where I found mine.
Hello Ray,
Do you know or you guys know some prog that do this thing in create a hide partition to save a ghost img or other kind of img and give a option to user select if he want restore the image or not for desktop computers?
Cause I do that saving the image inside Recycler folder in other partition (D: drive) but will need to boot the computer from DOS and load Norton Ghost to restore and some machines in a LAN dont have diskete drives or CD rom drives to boot from DOS.
If you guys have some tip I will apreciate.
Thanks!
hello raymond i once given my HP laptop to the service engineer to set up new xp os which was corrupted due to virus and i think so while formatting the partition he had also deleted the hp recovery partition which would enable me to recover the os any time form the boot screen but now it is not showing that partition and the emergency recovery i.e by pressing F11 at the the boot screen is also not visible please help me in this matter i would be grateful to you please reply at my mail address i.e deepakkhandekar007@yahoo.co.in and once again thanks in advance knowing that you will help me your’s faithfully deepak
I wished I could write about Ghost or Acronis which can make a full backup of the drive but unfortunately both of these useful tools are shareware and not everyone can afford it.
I’ve worked for several different computer retail stores that sell and repair a lot of Acers. Quality in Acers is no worse than any other brand… you can get cheap Acers and you can get expensive Acers. The use the same brand of componants as other manufacturers, so saying it’s worse than Sony or Toshiba etc is bogus. Also, you can create the recovery discs as many times as you want, provided that the aforementioned PQService partition is still fully intact, b/c that’s where it creates the discs from. You do seem to throw in a lot of extra, unnecessary steps for the average users. Just create a full disk image in software like what you’ve mentioned or Acronis or Ghost and you won’t have to mess with MBR and the other steps.
Hey ray,
cud u pls tell me hw do i back up all my drivers on a vista machine and thn load it after formating with xp??
Hi Ray,
I had faced this issue a few months back and so i know what it feels like. A client of mine required a hard disk upgrade from 80 GB to 160 GB. I was quite sure that by i would have to mess up with the OS and e-Recovery management suite shipped with the notebook. What i eventually did was, i performed a disk to disk clone using Norton ghost and it worked. So for those of you trying to backup your PQ service partition, my humble advice would be, as Ray has suggested, make an Image using any popular cloning application. Keeping a DVD copy of your backup image would be just as good or even save it to another partition in your notebook so that you can have easy access in case of an issue should arise.
Hi Ray, thanks for all those lovely tips everyday.
I recently bought a Sony-VAIO laptop. It has a hidden recovery partition. Can i use this tool with vaio? I have already created recovery disks using the option given by sony.
Secondly, Sony has given only one visible partition besides this hidden one. Pls can you tell me how i can partition it into smaller partitions keeping the recovery partition intact so that i can revert the system back to original state later. thanks in advance.
Did anyone get the free vista business? =D
I don’t know about everyone else, but I’m still able to boot into the recovery partition using grub on a thumb drive. Point the “root” at the partition, which is “(hd1,1)” for me and it should boot with no problems.
Also, backing up the recovery partition is kind of redundant as..
#1, basic users won’t know how to do anything to it unless instructed, which the instructor/website/manual should give a detailed reformatting guide which avoids total destruction of the hard disk.
#2, slightly advanced users will know what they are doing, and will automatically reformat partitions instead of everything.
Still, nice informative post as usual. ;)
kick the noob comments ffs ray lol
Nooooo! Ray, you can’t use a ACER! Some parts are excellent, but i found in several notebooks building errors such as GPU withoud any dissipator, bad wi-fi card or bad air flux (some others i dont remember, but usually about dissipatin heat).
Anyway, last toshiba i bought (1 year ago) had still a recovery disk, and other cases as compaq or HP use a different partition (hidden in the SO) to recover the pc, while acer was the first to not release recovery discs (somethin like 2 or 3 years ago).
The best thing to do is always create a copy or a ghost of that configuration as it is when you buy it.
I’m using an Acer Aspire4930 with 4gb ram, but i don’t know why it is quite slow sometime and have so many processes running like around 80-90 and I didn’t add much to it. some programs that don’t work quite well is photoshop cs3 keep getting frozen since i’m working with lots of layers and etc. also the Trend Micro program you posted a little while ago won’t load after update. you know the problem?
Isn’t this the same as DriveImage XML? I prefer to use that, great soft! Thanks Ray
thank you very much :)
thank you Ray … I really needed to know that :)
have a nice day
dontknow: seems like your laptop is able to backup the MBR. However, there’s no harm making extra backup of your MBR incase something goes wrong with your backup image.
DO YOU HAVE ANY ANSWER ABOUT MY Q?
Very Nice Post.
Thank You Raymond!!
With Regards
i do\’t what u say , lastly my hdd have new partition F drive. now how i\’m going to make it 2 ori back
The PQSERVICE is used by Acer. As for other brands, it might have their own partition name.
RAY… my laptop is DELL. went i run macrium reflect i can\\\’t C pqserviceon rank 1, but dell utility. rank 2 is my c drive rank 3 is my d drive..sorry 4 my english
My 3\’rd party software can do the following.
i34.tinypic.com/fmun3d.jpg
Do i still need the above the softwares?
You forgot to turn off your caps lock which made you looked like you’re shouting.
OK RAY …. THX
No, you must have the MBR backed up as well otherwise you can’t use the Alt+F10 hotkey.
HI RAY….
THAT MEAN IF I ALREADY MAKE PQSERVICE BACKUP ONLY, SO IT’S ENOUGHT 4 ME 2 USE THIS BACKUP TO RECOVERY MY HDD BACK 2 IT ORI INSTALL.