Why Sent Email Arrives in Mailbox with Incorrect Date or Time

Posted By Raymond In Category: Computer

Oct
30
2007
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This is another email problem that my uncle has been encountering. He recently bought a new laptop with Windows Vista preloaded in it and whenever he send an email, the time received will be much faster than the current time. He uses Microsoft Outlook to send/receive his POP3 email and Internet Explorer to send/receive email for his Hotmail, Yahoo and GMail. He told me that no that the time on his email is wrong no matter if he send from his POP3 from Outlook, Hotmail, Yahoo or even his GMail from Internet Explorer.

I figured since all his email is appearing the wrong time, perhaps he did not set his Windows Date and Time correctly. I asked him to check on that and he assured me that the time on his computer is correct, but when he send emails, the time is few hours ahead!

There are other settings to check if the time or date is still wrong even if the time on the computer is correct.


First of all, you must make sure that the time on the computer is correct. You can check that from Windows Time and Date Properties. There are two ways of accessing Windows Date and Time properties.
1. Double click on the displayed time at the bottom right hand side tray bar.
Fix Email time stamp problem

2. Go to Control Panel and launch Date and Time.
Time stamp incorect on email

Secondly, the Time Zone on your computer must also be set correctly. Time Zone settings can be located at the “Time Zone” tab when configuring Date and Time.
Configure Windows Time Zone

You might notice another tab called “Internet Time“. It is supposedly used to connect to a time server to keep your computer time correct. I don’t know why this feature doesn’t work on my laptop even if I turn off my firewall. I always get the error message “An error occurred while Windows was synchronizing with time.windows.com. I’ve tried using time.nist.gov, but it still gives me the same error message. If it works for you, just go ahead and use it.

This should fix the time stamp problem when sending and receiving emails using email client and webmails. Looks like webmail nowadays also depend on your system’s current time and also time zone. It is no longer affected by the configured time zone when you register for an account. I’ve tested it by setting a wrong timezone for my Hotmail, Yahoo and GMail account, sent a test email and the time stamp is still correct.


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    • Tim Bare

      I’ve had problems with the time server in Windows working, as well… I found this time server to work well: nist.expertsmi.com

      Thanks for a great blog and keep up the helpful tips!

      -TBare

    • http://www.wannafork.com Tim Bare

      sorry for the double post, hit enter before i finished updating…

      Here’s a list of time servers in case the previous post’s doesn’t work for you: http://tf.nist.gov/service/time-servers.html

      -TBare

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    • http://blog.bluefrogx.com bLuefroGX

      Strange though, I’ve received wrong timestamps from people I KNOW who have the correct time on their systems… the only explanation I could find was the timezone thing….

    • http://www.michealsoft.blogspot.com phyzhoe

      “An error occurred while Windows was synchronizing with time.windows.com. I’ve tried using time.nist.gov, but it still gives me the same error message”..same to me. Mayb you can figure this out later raymond..
      this is very useful information since i always have to submit my assigment through email.times tamp is rwally important. Thanx alot raymond

    • Caleb O’Connell

      The issue your having is related to the mail server. The mail server time stamps the e-mail when it was process there and that is the time you’re seeing. If your mail server is in a different time zone, it shows up somewhat incorrect. At least this is usually the problem in this case.

    • Janie Smith

      Thank you for your help. this information fixed my problem. i had no idea that i needed to change this also. thanks again!

    • Gopal

      Here is a peculiar problem I am facing in Outlook Express when changing timezone settings. While viewing the messages OE displays the mail received or sent date and time. I recently shifted from India to Malaysia and changed the TimeZone settings on the computer. Note the TimeZone diff betn Malaysia & India is 2hrs30min. When I open OE messages I see that the time displayed for all old messages has changed by 2hrs30min. When i have to forward or reply to old messages the time shown is different.
      How do I get the old messages to show the correct time?

    • James Brunow

      The time displayed on e-mails is incorrect on the sent & received>

    • Karen Campbell

      I sent an email on 1/19 at 12:57 am. The receiver of the email responded and the time stamp was 1/18 at 10:22 pm. Both of our laptops have the correct time and date entered. There is a problem somewhere that needs to be addressed and fixed.

    • ing_ken

      why when i’m log in msn mail with my new mail address
      pu555@msn.com. when i’m receive mail it show the incorrect time. but when i use another mail account it is ok. Help…………………………..

    • Milagros

      Hi!
      I got a problem with my sent and received emails from hotmail, the time on those emails are 4 hours ahead from my time zone (Santiago, Chile) I checked that the correct time is set on my pc and I have also checked that my hotmail calendar also shows the correct time zone. I use Ubuntu on my laptop but I had this problem way before switching to Ubuntu, in fact if I long on on any other computer using windows it will show the same time difference on my emails and the time zone.

      Thanks! I hope someone can help me!

    • Bernard Larson

      I purchased a new Toshiba T135 laptop computer on 6-22-10. Serial No. Z9090273W. All incoming e-mails are registered coming into my computer 5 hours ahead of regular time. I have even tried replying immediately to my own e-mail sent and it still registers as coming in 5 hours ahead of the current time. I have checked that the time zone is correct at U.S./Canadian Central Zone. The registered current time in the lower right hand corner is correct. I have checked with computer knowledgeable people and even called Toshiba at 1-800-457-7777 yesterday about this problem. None of them know what to suggest. Please help me solve this problem.

    • Bernard Larson

      The above message is pertaining to Yahoo E-Mail. Yahoo is also my “Home Page”.

    • Bernard Larson

      I just figured out how to fix the problem, myself. E-mails were not only being received 5 hours ahead of regular central time, but also were ahead by 5 hours on sent e-mails, as well. Everything is operating perfectly, now.

    • RAY

      I AM HAVING SAME PROBLEM BUT NOW IT IS 6HOURS AHEAD WHEN STANDARD TIME COULD ANY TELL ME HOW TO ELEVIATE THIS PROBLEM THANKS RAY

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