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  1. 03-29-2009 #1
    muaan
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    Angry HELP!pc restarts randomly

    recently my pc showed blue screen randomly than it restartes.When pc is started it showed this:
    Microsoft windows have recovered from an unexpected shutdown
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 19
    BCP1: 00000020
    BCP2: 812BD1D0
    BCP3: 812BD288
    BCP4: 18170958
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\WINDOWS\Minidump\Mini032909-01.dmp
    C:\Users\kevin\AppData\Local\Temp\WER-72868-0.sysdata.xml
    C:\Users\kevin\AppData\Local\Temp\WERAB99.tmp.version.txt

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    IM USING Vista home premium
    any help will be appreciated
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  2. 03-29-2009 #2
    Mark
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    Sounds like a driver/hardware problem..

    Try updating your drivers
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  3. 03-29-2009 #3
    muaan
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    THX .but can u tell me a free software that updates my hp dv7 laptop please?
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  4. 03-29-2009 #4
    Polkadot
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    Do you have Network services enabled? If so, try disabling them & see if the error recurs.\
    Else, it's probably Audio/Video error.
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  5. 03-29-2009 #5
    muaan
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    wat u mean by network services and y its probablly audio and video error?
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  6. 03-29-2009 #6
    Polkadot
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    BCCode: 19
    BCP1: 00000020
    Errors often occur when there is a conflict with a program and "Windows Network Services". Are you connected to a network? If so, temporarily disconect from any network(s) you might be connected to. Use your computer for awhile and see if the problem goes away, or remains. If the problem does not go away, it is likely an Audio/Video problem. Does this happen when you are playing games?
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  7. 03-29-2009 #7
    muaan
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    IT does not happen when i play games.Recently i restored my pc using full system restore which formated disk then install the files and drivers whehn i bought my laptop,thats when it happens
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  8. 03-29-2009 #8
    hellnoire
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    It might be wise to use a program named DriverMAX and update your drivers.
    pacman -Syyu life not found in sync db
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  9. 03-29-2009 #9
    Polkadot
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    If you installed any hardware/drivers between the time you bought it new, and reinstalled OS, then the 'new' drivers did not install with the clean install. You'll need to reinstall any drivers that you installed on your PC prior to reinstalling Windows.
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  10. 03-29-2009 #10
    shan
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    what is ur pc spec
    and this conversation might help u
    http://www.raymond.cc/forum/hardware...-software.html
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