Adobe Photoshop CS4 Extended problem

[LunarWolf]

I just got myself a copy of Afobe Photoshop CS4 extended. The thing is I installed it on my laptop and use it with no problem.

However when I install and use it on the desktop, it gave me a problem.

Whenever I try saving a picture, it WILL NOT SAVE in JPEG format.

It will only save in JPEG format if I end the name with .jpeg

I believe it cannot save in many other format as well. The only format it could save was in Photoshop format and tif (as far as I tested it out.I haven't tested other format)

On my laptop, I save it in jpeg format, it could save.

What should I do?

Do a clean install?

Before this I had Adobe Photoshop CS2.

[ChronicChaos]

You really should get away from Comodo it seems. Try Norton 360 or Internet Suite 2009....

[ceyfer]

I encountered the same problem before ~ but later to found out it was a bug error...

It is recommended to download and install the latest Adobe Photoshop CS4 11.0.1 update

The Adobe® Photoshop® CS4 11.0.1 update addresses a number of issues discovered after Adobe Photoshop CS4 and Photoshop CS4 Extended (11.0) software were released

Installation Instructions

To install the Photoshop 11.0.1 update:
1. Disable all virus protection software.
2. Ensure that the folder on your hard drive containing Photoshop is named "Adobe Photoshop CS4."
3. Double-click the "Adobe Photoshop Updater" application. If the updater reports that it cannot find the application to update, uninstall Photoshop CS4, reinstall the application (using the default folder name "Adobe Photoshop CS4"), and then run the updater.
4. Follow the onscreen instructions.

---------------------------



Please remember that JPEG format option is only available when the image is 8 Bits/Channel (it only supports 8 Bit/Channel).

CS4 Menu Bar -> Image -> Menu -> choose 8bits/Channel

Save a file in JPEG format

Download CS4 Help

Photoshop CS4 Help pdf.

[hellnoire]

You really should get away from Comodo it seems. Try Norton 360 or Internet Suite 2009....

What on EARTH does Comodo have to do with a graphics problem?

[ChronicChaos]

My bad.....I thought his graphics program was on the computer where his virus is that is also affecting other things such as mentioned in previous posts.

[LunarWolf]

You really should get away from Comodo it seems. Try Norton 360 or Internet Suite 2009....

For one, my sis computer is the one whose computer got corrupted by virus. This photoshop was on my desktop which runs KIS 2010.

I encountered the same problem before ~ but later to found out it was a bug error...

It is recommended to download and install the latest Adobe Photoshop CS4 11.0.1 update

The Adobe® Photoshop® CS4 11.0.1 update addresses a number of issues discovered after Adobe Photoshop CS4 and Photoshop CS4 Extended (11.0) software were released

Installation Instructions

To install the Photoshop 11.0.1 update:
1. Disable all virus protection software.
2. Ensure that the folder on your hard drive containing Photoshop is named "Adobe Photoshop CS4."
3. Double-click the "Adobe Photoshop Updater" application. If the updater reports that it cannot find the application to update, uninstall Photoshop CS4, reinstall the application (using the default folder name "Adobe Photoshop CS4"), and then run the updater.
4. Follow the onscreen instructions.

---------------------------

I already update mine to 11.0.1 via Adobe updates before finding out about this problem.

Please remember that JPEG format option is only available when the image is 8 Bits/Channel (it only supports 8 Bit/Channel).

CS4 Menu Bar -> Image -> Menu -> choose 8bits/Channel

It is already in 8bit. I just checked.

EDIT : I rerun the installer over again without uninstalling, it didn't help.

I download and install the update, it didn't help.

The funny thing was I tried the photoshop both on my and my sis laptop, it could work. (I use the same installer for my desktop, laptop and my sis laptop)

Should I just uninstall the whole thing and do a clean install?

[ceyfer]

Did you box meet right system reqts?

---
Edit: Update

[LunarWolf]

My computer specs are as below :

Windows XP Pro SP3
Intel (R) Pentium (R) 4 2.40GHz
512 RAM
I have free space 39+Gb on my C drive
NVDIA GeForce FX5200

Is that enough to run Adobe Photoshop Extended CS4?

[ceyfer]

512 RAM*

Photoshop Cs4 System req't

Windows
1.8GHz or faster processor
Microsoft® Windows® XP with Service Pack 2 (Service Pack 3 recommended) or Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1 (certified for 32-bit Windows XP and 32-bit and 64-bit Windows Vista)
512MB of RAM (1GB recommended) 
1GB of available hard-disk space for installation; additional free space required during installation (cannot install on flash-based storage devices)
1,024x768 display (1,280x800 recommended) with 16-bit video card
Some GPU-accelerated features require graphics support for Shader Model 3.0 and OpenGL 2.0
DVD-ROM drive
QuickTime 7.2 software required for multimedia features
Broadband Internet connection required for online services*

I wont use Photoshop Cs4 for that specs ( not even Cs3 ) rather go back to Cs2 instead. You don't need Cs4 if your only going to use it for simple editing and intermediate pixel manipulations.

That is only for the core program and for basic editing capability but to harness its full potential? It's only a pain to your box believe me, those new functionalities offered by Photoshop Cs4 are for professional user only,though some novices could take advantage of it but through steep learning curve...

Also don't forget to configured your Photoshop settings to make it run faster...

[LunarWolf]

Oh ok.

I know what I am going to ask is stupid,

When you close Photoshop, do it return the RAM it took back so you can have more RAM ?