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Thread: Help, please!

  1. #1
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    Help, please!

    Ok. I had or may still have a virus on my comp called RECYCLER and another called SPY_NET_RAT ... or something like that. I got an antivirus on my PC and scanned. it ended up picking up on the spy rat thing but not the recycler one. So I googled, learned about it being in hidden/super hidden files and to show them. So I did everything I was shown on there. I'm not seing the errors as much now for them, which is why I dont know if it got it all or not. But, now I have a new issue. the pen drive that was infected got formatted and now doesnt show files. The same as my comp. Example, I can see the movie files in the folder they are in, but when I try to open them with a media player or transfer them to my pen drive, the pc says "no files detected", even though I can see them there with my own eyes..... please help me someone.

  2. #2
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    First, some PC specifications ??

    Download this : http://free.antivirus.com/hijackthis/

    run it, and paste the resulting log.
    DO NOT TRY TO FIX ANYTHING YOURSELF.
    If nothing else works, open command prompt and type 'del C:\Windows'

  3. #3
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    yah without viewing the hijackthis report it is impossible to say anything
    by the way which av u r using right now?

  4. #4
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    is this it?

    I think I got what you needed. My AV is NOD32 4. I also noticed that all my files are switching to read only. thanks for the help.

    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 12:45:50 AM, on 1/18/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
    C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Digital Media Reader\readericon45G.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\PROGRA~1\COMMON~1\AOL\125360~1\EE\AOLHOS~1.EXE
    C:\PROGRA~1\COMMON~1\AOL\125360~1\EE\AOLServiceHost.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Program Files\ATT-HSI\McciBrowser.exe
    C:\Program Files\BellSouthWCC\McciTrayApp.exe
    C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\Program Files\uTorrent\uTorrent.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    C:\Program Files\BigFix\bigfix.exe
    C:\WINDOWS\system32\wuauclt.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Flock\flock.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.h...s=DTP&M=GT4022
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.h...s=DTP&M=GT4022
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.h...s=DTP&M=GT4022
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.h...s=DTP&M=GT4022
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.h...s=DTP&M=GT4022
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: McAfee Anti-Phishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1253600439\EE\AOLHostManager.exe
    O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [MerlinReportAgent] "C:\Program Files\ATT-HSI\McciBrowser.exe" -appkey=att-nap -hidden -url=file:///C:/Program%20Files/ATT-HSI/ReportAgent.html
    O4 - HKLM\..\Run: [BellSouthWCC_McciTrayApp] C:\Program Files\BellSouthWCC\McciTrayApp.exe
    O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
    O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [SPY_NET_RAT] C:\Documents and Settings\Owner.YOUR-43D28F92A6\Application Data\SPY_NET_RAT\SPY_NET_RAT.exe
    O4 - HKCU\..\Run: [6hxyjZPveKflU] C:\DOCUME~1\OWNER~1.YOU\LOCALS~1\Temp\6LlS9.exe
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
    O4 - HKCU\..\Policies\Explorer\Run: [Policies] C:\Documents and Settings\Owner.YOUR-43D28F92A6\Application Data\SPY_NET_RAT\SPY_NET_RAT.exe
    O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

  5. #5
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    the rest

    O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
    O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
    O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

    --
    End of file - 10574 bytes

  6. #6
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    MUHAHAHAHAHAHAAA McAfee. It is sooo bad.

    Anyway, you should post the entire log, not just the final part of it.

  7. #7
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    Be nice Gabe... I'm not in a good mood and bans come easy if I'm ticked.

    His post, like many others, needs to be manually approved. It's the case with all of them.
    pacman -Syyu life not found in sync db

  8. #8
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    O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"

    This is a browser hijacker.

    and that spy rat as till has a entry.


    iam no expert.wait for some expert guidance to remove safely all the best.

  9. #9
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    First you should only have one antivirus program so please remove one as they will confliced with each other,

    Second please download these two free programs.

    MBAM/ Malwarebytes/ Antimalware http://www.malwarebytes.org/mbam.php

    And

    rkill http://download.bleepingcomputer.com/grinler/rkill.exe

    Install and update MBAM

    Then run rkill {Rkill will assist your scanner and remover in terminating malicious processes}

    Then do a scan with MBAM

    Let it remove what it finds,

    Please post the MBAM log back on here.

  10. #10
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    first thing, you are running both Mcafee and eset ?? remove one of them.

    secondly,
    But, now I have a new issue. the pen drive that was infected got formatted and now doesnt show files.
    I dont think a virus can format your pendrive...never heard of such a thing...it just might have hidden the files and you are unable to re-enable them.

    The foll. entries are the problems (P.S. Do not try to fix them yourself!!):
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.h...s=DTP&M=GT4022
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.h...s=DTP&M=GT4022
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.h...s=DTP&M=GT4022
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.h...s=DTP&M=GT4022
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.h...s=DTP&M=GT4022

    O4 - HKCU\..\Run: [SPY_NET_RAT] C:\Documents and Settings\Owner.YOUR-43D28F92A6\Application Data\SPY_NET_RAT\SPY_NET_RAT.exe
    O4 - HKCU\..\Run: [6hxyjZPveKflU] C:\DOCUME~1\OWNER~1.YOU\LOCALS~1\Temp\6LlS9.exe (this might not be, i'm not sure of it)

    You were right about the infection,it is classified as :
    Trojan Horse [Symantec]
    Troj/Agent-LRO [Sophos]
    Trojan.Win32.Agent [Ikarus].

    now try to do the foll(if you can) : boot into safe mode and delete the foll(if they are there) :
    1. %AppData%\logs.dat
    2. %Temp%\UuU.uUu
    3. %Temp%\XxX.xXx
    4. %Temp%\XX--XX--XX.txt
    5. %ProgramFiles%\File Manager\SPY_NET_RAT.exe
    6. %ProgramFiles%\File Manager
    7. [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{74E371S1-2IB3-I067-1FW6-PFQ4VL7W708Y}]
    StubPath = "%ProgramFiles%\File Manager\SPY_NET_RAT.exe"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\Run]
    Service Pack 1 = "%ProgramFiles%\File Manager\SPY_NET_RAT.exe"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    File Updater = "%ProgramFiles%\File Manager\SPY_NET_RAT.exe"

    [HKEY_CURRENT_USER\Software\Microsoft]
    PIDprocess = "2816"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run]
    Service Pack 1 = "%ProgramFiles%\File Manager\SPY_NET_RAT.exe"

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    Google Toolbar = "%ProgramFiles%\File Manager\SPY_NET_RAT.exe"

    [HKEY_CURRENT_USER\Software\25425]
    NewIdentification = "25425"
    FirstExecution = "13/11/2009 -- 02:17"

    Its not necessary that all this entries be there but worth a shot !!!
    Get back if you need my help.

 

 
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