Detect Software Errors and Malware Infections with Kaspersky GSI

Kaspersky Lab is very well known in the world of computer security for its Antivirus, Internet Security and Pure desktop products. Kaspersky’s applications are constantly rated as one of the best available in terms of detection and protection from most forms of viruses and malware on your PC. Sometimes though you might need support if you have a Kaspersky product installed because all systems are different and some might misbehave when Kaspersky is installed. That’s why a while back they came up with a support tool called Kaspersky GSI (GetSystemInfo).

The main goal of GSI is to gather a report with information about your system which can then be sent to Kaspersky engineers or be uploaded to their support forum for other experienced users to help troubleshoot technical issues. The amount of data collected about your system is actually pretty extensive and GSI analyzes things like system hardware information, Windows information, driver/service/process details, file and registry information, installed software information and also whether you may have infections or malicious programs on your computer missed by your antivirus.

kaspersky gsi parser

While you might think you can only use GetSystemInfo to analyze your system if you have a Kaspersky product installed, that isn’t the case and anybody can use the GSI tool if they are using Windows. This makes GSI a valuable tool to get to know if you aren’t experienced in diagnosing and troubleshooting your own PCs problems because you can upload your report to your favorite tech forum or email it to a friend that can help. Alternatively if you are experienced enough you can analyze the report yourself and try to troubleshoot your own problems. Only a small number of simple steps are required to gather the GSI information report, and a few more steps to get a link to the report to send to someone else or look at it yourself.

Create the Kaspersky GSI Report

1. Download the latest version of Kaspersky GSI.

2. Run the GetSysemInfo6.x.exe, if you downloaded the zip open it and run the EXE. Read and then accept the license.

3. The default path to save the report is the Desktop, if wish to change it or the report filename click the browse button and change it. The “Include Windows Event logs” option won’t be displayed in the viewable report so doesn’t need enabling. Press the Start button.

start kaspersky gsi

The information gathering process will take a few minutes or more to complete depending on your computer’s speed and the amount of software installed.

gsi gather information

Once finished the program will go back to the main screen and the report will be zipped at the specified path. The size of the archive will vary depending on how much data has been gathered, a report for a relatively clean Windows install will be around a Megabyte.

Upload the GSI Report

The place to upload the GSI report is a Kaspersky owned website called GSI Parser. There the data is processed and sorted into easy to understand tabs on a webpage and you are provided with a link which can be given to others in order to view the same report.

1. Click the link at the bottom left of the GSI tool window or visit www.getsysteminfo.com.

2. Before you upload the report you will need to extract the zip archive that was saved earlier and upload a zip file inside or the parser will show an error. Extract the main report file with your favorite archiver or right click on the zip and select “Extract all…”, a number of files and folders will be inside. The file to upload is GetSystemInfo_{computername}_{username}_{creation date/time}.zip.

gsi report zip

3. On the GSI Parser webpage click the Browse button to locate the zip file from step 2, read and accept the terms of use, then click Submit.

4. After a few seconds a Congratulations window will show with a link to the report which you can copy and send to anyone else you want to have a look at it.

gsi report link

If you want to have a look at the report yourself, simply click the tiny link at the bottom right of the page where it says “if you want to analyze it yourself (for experts only), click here“.

Analyze the GSI Report

Once the data is parsed for a few seconds after clicking the link to analyze the report you will be presented with a number of tabs inside the browser window, each of which you can click on and look at the information.

analyze gsi report

The initial screen will be the summary and there will be a rating depending on how many possible issues have been detected, clicking on the orange or red items will take you to a page with more in depth information. For example the rating above says there is a possibly infected object, clicking on it tells me a file called Reboot.exe could be a problem, if I click on it there is yet more information available.

gsi suspicious object

Most tabs inside the GSI Parser will have clickable links where you can get a popup showing in depth details about the item you have clicked on. Tabs such as Processes, Services, Drivers, Registry items, opened ports and installed programs all show this extra detail which could prove useful.

At the top right of the GSI Parser window is an option to create an account, this will give you the ability to rate files, write comments and also get more details when clicking on links. Unfortunately this option may be temporarily broken or discontinued as when we tried it never sent a verification email to activate the account. The GSI Parser website also has links to download the GSI tool although this version is much older than the link at Kaspersky.com we provided above.

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